Business Analyst (Junior) at Discovery Limited

As a Commissions Business Analyst you will be responsible for bridging the gap between Commissions Business and the Commissions Systems team, using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to our execs and stakeholders. You will need to focus on solutions and analysing data and using your findings to solve our business problems. There is a strong need to have a passion for good business solutions, be up to date with modern software engineering practices and technologies, and be enthusiastic about teamwork, lean thinking and agile delivery. You will own the end to end delivery of features across the Commissions Business, which includes; Online Functionality; Contract On boarding and Maintenance, Policy Management/Business Transfers, Call Centre Solutions and Back Office Support for all Discovery Products.
 

Areas of responsibility may include but not limited toNB : The role is not limited to the key outputs mentioned above

Personal Attributes And SkillsEssential

Education and ExperienceAdvantageous

• Work with business stakeholders to understand and document requirements in an implementable manner.
• Understand all acceptance criteria coming into the sprint and work with business/business analysts/systems analysts to confirm any gaps in expected functionality.
• Contribution in sprint planning meetings (early participation in requirements)
• Validate/challenge acceptance criteria to ensure full coverage from an acceptance testing perspective, such as identification of alternative scenarios, overlooked integration testing etc
• Conduct manual testing for new features as they are developed, and provide fast feedback to developers
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Log defects in a reproducible manner and follow through to resolution.
• Accountable for quality of the platform in assessment of readiness for each release; the whole team is responsible, including some dedicated testers in some cases.
• Continual contribution to improvements of the test process
• Own features from conception through inception, development, change management, piloting and sign off.
• Ability to write basic PLSQL statements in order to extract data scripts
• Strong written and verbal communication
• Business Process Management specific to Operational processes
• Software development methodology
• Prioritization of tasks
• Continuous, incremental delivery of working software
• To be productive, to take ownership of tasks and problems, and must produce results without constant supervision
• Fit into culture of sharing information and networking and participation in group activities
• Self-motivated and pro-active in contributing to continuous improvement of the team
• Analyse and resolve complex errors in development and production environment
• Efficient interaction with third parties
• Strong problem solving skills
• At least 1 - 2 years relevant experience in Business Analysis, product delivery/maintenance and project management including Agile Projects.
• Additional relevant IT or Global Markets courses or diplomas are positive Advantageous
  • 1 - 2 year Commissions experience
  • 1 year experience with Discovery Life products
  • Post-graduate degree or equivalent