Business Development Director at Visa

Job Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network – enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

The global Product Organization delivers the holistic product strategy for Visa and accelerates the seamless delivery of our products into markets. We are at the core of Visa’s overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

Our business in Sub-Saharan Africa includes more than 45 markets of the most exciting economies in Africa, and include our offices in Johannesburg, Nairobi, Lagos, Abidjan, Accra and Kigali. As part of the Product team in SSA, you will assist in designing and implementing the go-to-market strategy for product sales and deployment at Visa. Your role may include aspects of consultative client engagement, product strategy, execution, and analytics to craft solutions to meet customer needs. You will also be working with a team that supports technical conversations and deployment with external partners, including advising on how they can work with Visa to build custom solutions that utilize their strengths to enhance Visa’s solution bundles.

About The Role

This role will be a member of the business development (BD) team in Johannesburg, South Africa. The successful applicant will be responsible for business leadership of a portfolio of Visa clients through relationship management and sales disciplines. Knowledge of payments and financial services combined with a passion for digital innovations, strong communication and influencing skills will ensure revenue and profitability growth for Visa and your portfolio of clients.

Key Responsibilities

• Execute short and long-term strategic plans for clients aligned to Visa’s South African market strategy
• Develop and execute a set of objectives and goals for your portfolio of clients to increase your clients’ payment volume and revenue
• Understand and articulate how Visa’s new payment tools and technologies will drive commercial value to your clients
• Follow global industry and local market trends, bringing insight and value to your portfolio of clients
• Identify, size, pitch for, and close new business opportunities by analyzing clients’ market positioning, product profile and strategy
• Foster client-centric collaboration across Visa’s functional teams to ensure effective delivery of relevant payment solutions
• Work with clients on ways to maximize profitability by offering advice on the development of target markets, product development, analytics and relevant best practice
• Responsible for achieving or exceeding client satisfaction net promoter scores.

Qualifications

• 8+ years business experience with related sales and account management experience
• Minimum of Bachelor’s degree education with focus on IT, Engineering or similar technical field, OR with focus on financial management, strategy, accounting, with Honours degree preferred
• Preference for candidates with experience in retail or transactional banking, especially with card or payments experience.
• However, talented candidates with account leadership experience from consulting or technology sectors will be considered.
• Results oriented individual – gets results that have a clear, positive impact on business performance
• Excellent verbal, analytical and written communications skills with the ability to establish effective relationships with all levels, including executive management
• Excellent sales, account management, project management, presentation, strategic planning and budgeting skills Commercial acumen and astuteness.
• Self-starter with exemplary organizational and issue resolution management skills
• Significant stakeholder management experience with a demonstrated ability to manage and grow cross functional relationships

The Following Will Be Advantageous

• Digital curiosity, staying current and up to date with the latest innovation and digital trends
• Role model Visa’s Leadership Principles – We Lead by Example, We Communicate Openly, We Enable and Inspire, We Excel with Partners, We Act Decisively, We Collaborate
• Actively promote an environment of inclusion and diversity
• Ability to be flexible and operate in high pressure, time bound situations
• Demonstrate energy and positive response when tackling challenging problems and view complicated tasks as engaging or motivating