Business Intelligence Administrator at SA Metal Group

Key responsibilities will include but are not limited to:

• Perform general administrative duties, including data entry, filing, and document management
• Coordinate and schedule meetings, manage phone calls, and respond to inquiries
• Ensure efficient organization and maintenance of office records and documents
• Utilize advanced Excel functions and formulas to analyse and present data effectively
• Create and maintain spreadsheets, reports, and dashboards for various departments
• Develop and implement data validation and cleansing processes
• Provide technical support to users on various systems and software applications
• Troubleshoot and resolve issues related to system functionality and user access
• Collaborate with IT teams to escalate and resolve complex technical problems
• Effectively communicate with team members, management, and end-users
• Provide training and guidance to users on system functionalities and best practices
• Document processes, procedures, and troubleshooting steps for future reference
• Keep user manuals and support documentation up-to-date

Qualifying Experience

• Matric certificate or equivalent
• Bachelor's degree in Business Administration, Information Technology, or a related field
• Relevant certifications in Excel or systems administration would be advantageous
• Proficiency in Microsoft Office Suite, particularly Excel (VLOOKUP, PivotTables, Formulas And Other Excel Functions)

Qualifying Attributes

• Proven experience as an Administrator with a strong focus on Excel skills
• Previous experience in providing user support on systems and troubleshooting technical issues
• Excellent organizational and multitasking abilities
• Strong communication skills, both written and verbal
• Ability to work independently and collaboratively in a team environment
• Detail-oriented with a high level of accuracy in work