Change Management Practitioner at The Commission for Conciliation, Mediation and Arbitration (CCMA)

Key Performance Areas:-

• Assist in the facilitation and implementation of change and transformation processes and activities;
• Provide business leadership with tools and processes to support the business change initiatives;
• Implement communications and training strategies designed to create organizational change;
• Determining and measuring change analytics to gauge the effectiveness of strategies;
• Provide ongoing guidance and support to maintain enthusiasm and commitment to the change process;
• Ensure communication related to the department is accurate, transparent and continuous; and
• Support Project Managers in implementation of projects.

Key Requirements:

• Diploma or Degree in Human Resources/ Social Sciences or Commerce/Administration
• Change Management certification or designation desired
• 5 – 7 years’ experience in large-scale organizational change efforts

Knowledge:

• Knowledge of HR information systems
• Knowledge of Relevant HR legislation
• Knowledge of HR Policy and procedures
• Knowledge of the LRA and its impact
• Knowledge of Compliance Orientation
• Professional Technical Expertise
• Knowledge of Reporting
• Knowledge of Recruitment and Selection

Skills and Behavioral Competencies:

• Detail Orientation
• Analysis, Problem Solving and Judgement.
• Exceptional communication skills, both written and verbal
• Conflict Management
• Diplomacy
• Diversity Awareness
• Ethics
• Fairness
• Leadership
• Negotiation
• Building Trust