Jobs at The Commission for Conciliation, Mediation and Arbitration (CCMA)

Key Performance Areas:-

• Provide Research Capability to the CCMA
• Conducting Reactive and Proactive Research
• Compile Internal and External Research Publications
• Analyse CCMA Statistics and Economic Data

Key Requirements:

• Postgraduate degree (NQF 8) specialising in Social Research Methodology/Statistics (A Master’s degree would be advantageous)
• Minimum of five (05) years’ Applied Research experience, either in the Private Sector or Public Sector Research with a proven track record of Research studies undertaken. This will include exposure of at least one (01) year in the Labour Law field and proficiency in Project Management.

Knowledge:

• Knowledge of quantitative & qualitative research methodology (research design, sampling, designing research tools & analysis)
• Knowledge of database management techniques and predictive modelling strategies
• Sound knowledge of Statistical tests (validity tests, reliability tests, Anovas etc.)
• Knowledge of OLRAC SPSS/STATA/ ATLAS T.I/POWER BI and any other Data Analysis software
• Knowledge of credible Artificial Intelligence platforms that can support the ethical development of the Sub-Unit’s outputs
• Knowledge of the South African Labour market and the International sphere having an impact on the CCMA’s operations
• Knowledge of the CCMA’s processes and its functions
• Knowledge of the PFMA and other regulations governing a public entity
• Knowledge of all applicable Labour legislation (e.g. LRA, BCEA, EE, SD, etc.)

Skills and Behavioural Competencies:

• Project management skills
• Computer literacy
• Statistical & Qualitative Research skills
• Analysis, problem solving and judgement
• Detail Orientation
• Reliability and adaptability to change
• Results Driven & Willingness to deliver beyond call of duty
• Communication:  Oral and Written
• Customer Service Orientation
• Time Management

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Key Performance Areas:-

• Assist in the facilitation and implementation of change and transformation processes and activities;
• Provide business leadership with tools and processes to support the business change initiatives;
• Implement communications and training strategies designed to create organizational change;
• Determining and measuring change analytics to gauge the effectiveness of strategies;
• Provide ongoing guidance and support to maintain enthusiasm and commitment to the change process;
• Ensure communication related to the department is accurate, transparent and continuous; and
• Support Project Managers in implementation of projects.

Key Requirements:

• Diploma or Degree in Human Resources/ Social Sciences or Commerce/Administration
• Change Management certification or designation desired
• 5 – 7 years’ experience in large-scale organizational change efforts

Knowledge:

• Knowledge of HR information systems
• Knowledge of Relevant HR legislation
• Knowledge of HR Policy and procedures
• Knowledge of the LRA and its impact
• Knowledge of Compliance Orientation
• Professional Technical Expertise
• Knowledge of Reporting
• Knowledge of Recruitment and Selection

Skills and Behavioral Competencies:

• Detail Orientation
• Analysis, Problem Solving and Judgement.
• Exceptional communication skills, both written and verbal
• Conflict Management
• Diplomacy
• Diversity Awareness
• Ethics
• Fairness
• Leadership
• Negotiation
• Building Trust