The Gauteng Department of Education is a provincial government department under the Gauteng Provincial Government responsible for overseeing and regulating the basic education system in the Gauteng province of South Africa in accordance with the South African Schools Act of 1996
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Chief Director: Corporate Information and Communication Technology
An appropriate Advanced Diploma/B-Tech /Degree (NQF Level 7) qualification in Information Technology/Information System/ Computer Science or Systems with at least a minimum of 5 years senior management experience within IT Environment. Knowledge and experience in Enterprise Architecture, Data Management and analytics, and Cybersecurity will be an added advantage.
Knowledge of COBIT, ITIL, MISS, MIOS, ISO17799, GWEA framework. Knowledge of the Treasury Regulations, relevant legislations like Public Finance Management Act, ECT Act, etc. Knowledge of Configuration Management, departmental systems (BAS, HardCat, Persal, etc.), Information Technology Infrastructure Library (ITIL- industry standard for IT Help desk), IT Risk Management practices, IT network hardware and software and knowledge of current technology developments and future trends.
COMPETENCIES: Strategic Leadership, Infrastructure Management, Service Management, Policy and Governance, Stakeholder Management, Innovation, Cybersecurity, Data Management, Financial Management, Management skills, Facilitation and Presentation, planning and organising, report writing, good verbal and written communication, analysis, change management, conflict management, project and strategic Management. Valid South African driver’s license is essential.
Duties :
Develop and implement a comprehensive IT strategy aligned with organizational goals for the GDE, which includes IT Technical Support service at Districts, Head Office, Teacher Centres and Satellite Offices. Oversee server and storage infrastructure, ensuring optimal performance and capacity planning.
Manage IT projects and initiatives, ensuring timely delivery and adherence to budget, Development of Project Management Frameworks and the management of resources within IT Chief Directorate.
Establish and maintain robust IT service management processes for efficient support and issue resolution. Develop and enforce IT policies, procedures, and governance frameworks. Build strong relationships with internal and external stakeholders to foster collaboration and ensure alignment with business objectives. Drive innovation and explore emerging technologies to enhance organizational capabilities.
Develop and implement robust cybersecurity measures to protect sensitive data and systems internal and been used by other stakeholders to facilitate the mandate for GDE. Oversee data governance, ensuring data quality, security, and compliance with regulations.