Chief License Officer at City of Tshwane

Appointment requirements

• An appropriate three-year career-related tertiary qualification (national diploma or degree) in a study field related to the position
• At least three years’ relevant experience in a motor vehicle registration and licensing environment
• Supervisory experience will be an added advantage
• A valid Code B driving licence
• Computer literacy
• NaTIS user registration will be an added advantage
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost

Primary functions

• Take responsibility for any management aspect within the Registering and Licensing Authority Services Unit as delegated by the deputy director or functional head
• Implement organisational planning in order to ensure consistency and efficacy
• Address concerns of the public or clients in respect of legislative issues, service delivery, personnel conduct, etc in order to ensure customer care and satisfaction
• Participate in drafting and controlling the budget
• Check audits from eNaTIS and implement changes to operating procedures
• Respond to audit queries raised by the inspectorate
• Implement and maintain various record systems in order to ensure accountable administration
• Continually monitor procedures and records in order to detect, eliminate and prevent any suspicious inspection results and ensure that corrective actions are effective
• Control and verify administrative functions as performed by senior personnel in order to ensure performance and compliance
• Render a professional and competitive administrative service to clients in order to ensure customer satisfaction
• Ensure the collection of all prescribed fees in respect of motor vehicle registration and licensing in order to comply with the provincial service-level agreement
• Manage and control any changes, amendments or modifications to any work instructions of the registering authority throughout Tshwane
• Provide safety training to external and internal staff members in accordance with the Occupational Health and Safety Act, 1993 (Act 85 of 1993)
• Attend safety meetings with safety representatives and senior staff