Commercial and Compliance Manager - Johannesburg at Servest Group

Job Context    

• Servest Catering, a division of the Servest Group has a vacancy for a Commercial and Compliance Manager. This is a crucial role in developing and executing the company's commercial strategy, overseeing sales, business development, BID and contract management. The role will include Compliance management tasks of contracts, SHEQ-controlled documents, and ISO documentation.
• This role is for a  highly self-motivated individual with natural leadership abilities, a proven client relationship background and customer relations skills, strong administrative skills, effective problem-solving skills, effective analytical skills, and effective report writing and presentation skills.

Minimum Requirements    

• Relevant Degree / Diploma
• At least 5 years’ experience in a similar role
• Proven experience in a commercial or business development role, with a track record
• Must be able to demonstrate excellent communication skills, be persuasive and decisive
• Experience in the large scale catering field will be advantageous 
• Commercial acumen and business sense
• Strong analytical and problem-solving abilities 

Duties & Responsibilities    

• Develop and implement a comprehensive commercial strategy aligned with the company's overall business objectives.
• Manage all aspects of BID management and tendering.
• Lead and manage the sales team, including setting sales targets, monitoring performance, and implementing strategies to achieve revenue goals.
• Identify new business opportunities, markets, and partnerships to expand the company's customer base and revenue streams.
• Analyse financial data, market trends, and competitor activity to make informed decisions and recommendations for pricing, product development, and market positioning.
• Build and maintain strong relationships with key clients and customers, addressing their needs and ensuring customer satisfaction.
• Lead and coordinate quality, and efficiency projects and activities to ensure continuous best practices and quality improvement.
• Develop and manage budgets for the commercial department and provide regular forecasts and reports on financial performance.
• Collaborate with other departments such as marketing, operations, and finance to ensure alignment with the commercial strategy and overall business objectives.
• Develop, implement, and continuously improve the company's compliance program, policies, and procedures to ensure adherence to relevant laws and regulations.
• Stay up to date with changes in laws, regulations, and industry standards that affect the organization and ensure the company remains compliant.
• Identify, assess, and prioritize compliance risks, and develop strategies to mitigate them effectively.
• Ensure that company policies and procedures are consistently followed and enforced, taking appropriate disciplinary actions when necessary.
• Conduct periodic reviews and assessments of the company's operations and business processes to identify and address compliance gaps or weaknesses.