The Financial Intelligence Centre (FIC) exists to apply measures outlined in the Financial Intelligence Centre Act, 2001 (Act 38 of 2001), which are intended to make the financial system intolerant to abuse. The FIC does this by working towards fulfilling its mandate of assisting in identifying the proceeds of crime, combating money laundering, the financing...
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Engage with external stakeholds, via telephone, compliance query portal and email, to ensure compliance with the FIC Act, exchange information, provide solutions and solve queries, related to standard matters;
Provide a call centre service in accordance with the Compliance Contact Centre manual and standards;
Administer the compliance query process in accordance with the set procedures;
Respond to general compliance, registration and reporting related queries;
Develop an understanding of various supervised institutions and sectors under the FIC Act;
Identify problems and issues experienced within industry sectors affected by the FIC Act;
Assist with registrations on goAML including regierstration data cleansing activities.
EDUCATION, SKILLS AND EXPERIENCE:
Matric
Qualifications in anti-money laundering and or compliance management would be advantageous.
One-year call centre experience and exposure essential, preferably in a regulatory function;Excellent English communication skills (oral and written);
An intermediate level of computer literacy, including MS Word and MS Excel.
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