Continuous Improvement Lead - La Lucia, at Unilever

Key Responsibilities:

• Lead the pipeline of continuous improvement and automation activity within hubs and identify new opportunities for optimisation and simplification
• Actively engage in Global Strategy initiatives and lead local projects and process improvements
• Lead end to end CI team delivery, including driving team performance and resourcing
• Coordinate with in-market and global teams to identify opportunities to expand hub scope and create capacity for in-market teams
• Identify transactional activity in markets for services that could be automated and centralised in the Hub
• Accountable for measuring success of the automations and benefits realisations for the hub, and how that translates to time freed up and savings at market and hub level.
• Collaborate with process leads and streamline workflows to remove low value activities
• Own delivery and service level tracking of the Hub, acting as escalation point for issues
• Share and leverage global best practice
• Identify trends and process variations as part of establishing a continuous improvement monitoring system
• Collaborate with markets and understand the end-to-end implication of automations, in line with the global automation strategy.
• Acting as a key member of the citizen development network, with the operational improvement leads from other regional hubs.

Skills:

• Strong Leadership skills
• Strong stakeholder management and influencing skills
• High business acumen and analytical skills
• Experience in Agile methodologies and Continuous Improvement (Kaizen)
• Proficiency in MS Office – Excel, Word, PowerPoint, Outlook, One Drive, SharePoint, Teams

Standards of Leadership:

• Talent Catalyst
• Agility
• Passion for High Performance
• Minimum requirements

Relevant Degree

• 3-5 Years HR Operations Experience and/or Analytics and Process Improvement Experience