Corporate Underwriter at Hollard Insurance

Role Objectives:

• Develop and maintain effective business relationships with brokers in order to attract, develop and retain profitable business. 
• Effectively market all products and services in collaboration with the centre of excellence.  
• Contribute to the growth and profitability of Hollard.
• Ensure all technical aspects and administrative functions of sales and underwriting are adhered to.
• Process all sales and underwriting transactions assigned, within the set standards required by the company thus contributing to the productivity of the division as set out within parameters delegated to you from time to time.
• Enhance the image of the company through the continuous delivery of efficient and effective customer service.

Key Responsibilities:

• Sales and Marketing: Sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes. Make presentations to brokers and/or agents. 
• Account Management: Meet goals for volume and value of quality new business quoted and written within company guidelines. Recommend or implement changes to improve productivity, profitability, growth and the quality of assigned book of business. Service, grow and maintain renewal policies. Confirm rating and cover on endorsements requested. Review segment profit/growth results and trends to recommend and implement action plans to produce profitable underwriting results. Ensure that all premiums are received and up to date on all accounts in portfolio. In collaboration with credit control review and discuss all outstanding premiums and arrears with Brokers on a monthly basis. 
• Underwriting/Risk Analysis: Analyze qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price. Recommend creative alternatives in regards to rating plans, coverage and payment plans.  Recommend or implement changes to improve productivity, profitability, growth and the quality of assigned book of business.  Decline unsuitable risks.
• Ensure that policy transactions (quotes, new business, endorsements, renewals, post loss, cancellations) are issued and changes recorded accurately and in a timely manner by rating and/or capturing transactions to the core business system.
• Relationship Management: Interact frequently with brokers and/or agents.
• Customer service: Provide timely and professional customer service to stakeholders.
• Networking: Identify prospective customers using established lead methods.
• Effective communication: Communicate as needed with stakeholders to obtain information needed to complete screening and transactions, etc.         
• Reporting: Produce monthly reports detailing sales and underwriting trends. Provide feedback (reporting) to senior management on achievements, pending issues, problems and suggested recommendations.
• Risk Management: Surveys and recommendations following underwriting principles. Query broker consultants on business written outside minimum rating requirements.
• Market Intelligence: Sound knowledge of underwriting principles in industry.
• Innovation: Participate with management in initiatives around product development, processes, policy and strategy.
• Continuous Process Improvement: Ensure full compliance to all processes, policies and procedures and identify areas for improvement.
• Employee Growth: Take responsibility for your own career growth and have regular discussions with relevant role players.

Required Knowledge and Experience    

• Good knowledge of corporate short term insurance with at least 8 years experience including:
• Product knowledge
• Underwriting procedure
• Insurance terminology
• Rating principles
• Risk Management
• Market knowledge (including competitors)
• Claims procedure
• Credit Control
• Reinsurance market, reinsurance and treaties
• Business management skills
• Good communication skills (including writing and presentation skills)
• Negotiation skills (internal & external)
• Sales and marketing skills

Educational Requirements    

• Matric
• Business degree or similar insurance qualification

Closing Date    
2023/05/31