Deputy Director: MFMA Dispute Resolution at National Treasury

Qualification/s Requirements

• A Grade 12 is required coupled with a minimum Bachelor’s degree (equivalent to NQF level 7) in Law or Business Administration;
• NQF8 will be added advantage;
• A minimum 4 years’ experience of which 2 years should be on an Assistant Director or equivalent obtained in conflict or dispute resolution environment; and
• Knowledge and experience of the broader dispute resolution mechanisms framework.

Key Performance Areas

Case Management and Resolution: 

• Provide appropriate steps in resolving disputes within defined turnaround times;
• Compile accurate and complete case documentation for utilisation in dispute resolution matters;
• Develop and maintain appropriate case summaries and reports for consideration and execution; 
• Manage the resolving of conflicts through a structured process which includes investigations, mediation, and negotiations in relation to section 44 of the MFMA. 

Mediation and Negotiation: 

• Facilitate mediation sessions amongst factions for amiable outcome of resolutions; and
• Assist disputing parties to reach agreements by establishing a clearly defined dispute resolution framework for implementation.

Investigation and Evidence Gathering: 

• Compile comprehensive investigation reports for consideration and scrutiny;
• Gather and verified evidence for integrity and appropriateness;
• Release findings and recommendations on verification of the authentication of the evidence at hand; and 
• Develop standard investigation operating procedures for implementation and execution;

Stakeholder Engagement: 

• Engage internal and external clients on matters of mutual concern;
• Acknowledge feedback from stakeholders;
• Develop dispute resolution strategies in alignment with stakeholder expectations;
• Raise internal and external awareness on dispute resolution practices; and
• Develop training material on dispute resolution practices and engage clients, thereon. 

Reporting and Documentation: 

• Compile and dispute resolution metrics and latest business trends benchmarking reporting;
• Update internal documentation and procedures for appropriateness;
• Develop dispute reporting template and related circulars for client utilization;
• Keep record of close-off dispute resolution cases and running ones for consideration;and
• Monitor compliance with section 65(2)(e) of the MFMA for alignment.