Director of Human Resources - Johannesburg Marriott Hotel Melrose Arch at Marriott International

JOB SUMMARY

• Executes strategies that serve to attract, retain and develop diverse premiere talent.  Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development.  Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success.
• Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Legal and Compliance Practices

• Ensures terminated employee files are retained for the required length of time.
• Ensures compliance on all human resource audits.
• Ensures proper documentation of all progressive disciplinary action is kept in employee file.
• Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
• Works with the unemployment services provider to respond to unemployment claims.
• Attends unemployment hearings and ensures property is properly represented.
• Ensures employees are treated fairly and equitably.
• Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
• Ensures employees are treated fairly and equitably and that issues are brought to resolution.
• Administers property policies fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Managing Human Resources Communication

• Communicates changes to the benefit plans in a timely manner.
• Communicates property rules and regulations via an employee handbook.
• Coaches managers on progressive discipline process.

Managing Staffing and Employee Development Activities

• Participates in the interviewing and hiring of Human Resources employee team members.
• Ensures performance evaluations and merit increase paperwork are maintained in employee files.
• Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).

Maintaining Employee Relations

• Establishes and maintains open, collaborative relationships with employees.
• Utilizes an “open door” policy to address employee problems or concerns in a timely manner.
• Ensures effective employee communication channels are established and active in departments.
• Ensures employees establish and maintain open, collaborative relationships with their team members.
• Strives to improve employee retention.
• Monitors work environment for signs of union organization.
• Solicits employee feedback.
• Organizes Spirit to Serve Our Communities events.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. 
• Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
• Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Focuses and guides others in accomplishing work objectives.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.