Dispatch Controller at H Systems (Pty) Ltd

JOB PURPOSE

• The core purpose of the role is to ensure the effective dispatch of goods according to company requirements.

KEY PERFORMANCE AREAS

• Distribution Control
• Administration
• SHEQ Integrated Management System control

MAIN RESPONSIBILITIES

Distribution Control

Control logistics function, ensuring all orders are dispatched timeously, including:

• Manage freight forwarders and ensure timeous collection from couriers.
• Loading of Freight Forwarders Waybills.
• Pre alerting the Freight Forwarders controllers, and the necessary staff, of what waybills are leaving.
• Assisting with the tracing of waybills for Freight Forwarders.
• Route planning.

Control dispatch quality, delivery times, transport costs and efficiency.

• Ensure all picking slips are attended to timeously.
• Prepare goods for dispatch.
• Monitor, count & inspect the dispatching of goods to ensure orders are dispatched accurately.
• Loading / offloading of vehicles.
• Ensure vehicles are pre-loaded for early deliveries.

Ensure dispatch accuracy as per picking slip, on time and in full.

• Execute the most efficient and accurate loading and dispatching of all orders, as per picking slips.
• Ensure IBTR’s (Inter-Branch Transfers) are completed as per company procedures.
• Ensure clients who collect stock are assisted timeously and courteously and provided with accurate stock as per their order.

Ensure uptime of fleet to deliver on customer service requirements, including:

• Preventative/ad hoc maintenance and readiness for unplanned downtime,
• Ensure all vehicles are serviced as per service schedules.
• AARTO that the delivery fleet is compliant with any associated regulations and/or other legal requirements.

Administration

Always ensure effective dispatch administration:

• PODs submitted to Admin timeously.
•  All dispatch paperwork is completed accurately.
• Communicate labour requirements to Line Manager in advance, to ensure planning for stringent dispatch requirements.

SHEQ Integrated Management System control

Ensure adherence to the OHS Act.

• Take reasonable care for the health and safety of themselves of other persons.
• Co-operate with the employer to enable prescribed duties or requirements to be complied with.
• Carry out any lawful order given and obey the health and safety rules and procedures.
• Report any unsafe or unhealthy situation to the employer.
• Report any incident to the employer.
• Comply with health and safety plans.
• Ensure the dispatching area maintains and complies with standards of health and safety, and hygiene always.
• Always maintain a high level of customer service levels standards.

REQUIREMENTS

KEY JOB REQUIREMENTS

QUALIFICATIONS

• Grade 12 or equivalent.

EXPERIENCE

• 1 years’ experience in a similar position.
• 3 years’ experience in an operations / warehousing environment.

SKILL REQUIREMENT AND KNOWLEDGE

• A thorough practical knowledge of best practices in Operations processes.
• Awareness and understanding of the ISO 9001, ISO 45001, ISO 50001, ISO 14001 Requirements relevant to the processes under your control.

COMPETENCIES

• Excellent communication skills.
• Able to work punctual and be persistent.
• Excellent organizing skills.
• Excellent attention to detail.
• Deadline driven with a sense of urgency

REQUIREMENTS AS AN ADDED BENEFIT

• Experience in the aluminium profiles, -systems and –accessories environment or similar
• Valid Code 8 drivers’ license.
• At least 1 or 2 additional short course certifications.
• Computer literacy.