Employee Relations Officer at Kerridge Commercial Systems South Africa

Key Responsibilities:

Using your expertise in regional law and best practice you will be supporting, Employees, Managers and People Business Partners within their defined region(s).  

Duties include:

• Management, tracking and support on long-term absence cases. 
• Management, tracking and resolution of employee relations issues, investigations, consultations, disciplinaries, grievances, conduct, competency, appeals, complaints and the like.
• Supporting the business with the successful integration of employees within newly acquired business.
• Advising other members of the People Team and the business on regional best practice and employment law.  
• Creating, reviewing, assisting and rolling out HR policies, processes and procedures. 
• Advising on employee disputes.
• Coaching managers and employees on performance management.
• Driving, collaborating and supporting on initiatives to improve employee engagement, retention and morale.
• Escalate complex or high-risk employee issues to People Business Partners, as required.
• Working alongside the People Business Partners to coordinate global mobility and global travel activities, ensuring paperwork is completed in line with legal requirements for visas, work permits or similar documents. Including the update of information held by government or official agencies and renewals.
• Liaising with Reward with regard to any health and wellbeing initiatives, as required.

 Any other duties as requested by the Head of People Operations commensurate with the role.

 Skills, Knowledge and Experience:

• Recognised Human Resources Qualification/Accreditation or equivalent experience
• Proven experience of working within a HR role with a strong employee relations element/focus
• Significant, up-to-date knowledge of best practice and labour/employment law within your required region(s)
• Proficient with Microsoft Office, in particular Word, Excel & PowerPoint
• Possess high levels of confidentiality 
• Good attention to detail and accuracy
• An understanding of the impact of change on employees
• Excellent communication, inter-personal, coaching and influencing skills
• Flexible attitude
• Experience of working within a matrix, global or complex business structure would be advantageous