Executive Personal Assistant - Corporate Commercial at CA Global

The Overall purpose of the role is to work closely with the legal professional team to provide routine administrative and secretarial support including drafting correspondence, pleadings, scheduling appointments, organising and maintaining paper and electronic files, providing information to callers, providing assistance with preparing invoices, billing and working with the credit departments to collect fees.

• Ensuring that diaries are up-to-date at all times and all requests for meetings by internal and external stakeholders are scheduled.
• Ensuring meeting rooms, refreshments, IT equipment, travel arrangements and all other ad hoc requests are arranged and in place prior to the start of meetings and/or teleconferences.
• Ensuring all relevant meeting minutes, agendas and necessary information packs are collated and circulated timeously to all meeting delegates.
• Client, debtor and correspondent attorney interaction and management of timelines
• Document and Pleadings Administration
• Adhering to house styles and formats in preparation of pleadings, agreements and correspondence. Ensuring all documentation is produced within specified deadlines and is of a high quality.
• Ensuring the correct communication medium is used (fax, post, email) and all written communication / pleadings are error free.
• Ensuring accurate and timely distribution of documentation and correspondence to all internal and external stakeholders (debtors / correspondents / advocates and sheriffs).
• Financial Administration
• Attending to all administrative requirements pertaining to the practice's invoicing process (where required).
• Proactively monitoring and attending to all outstanding invoices on a timely basis.
• Business Development Administrative Support
• Providing assistance in the compilation of pleadings and/or weekly / monthly reports.
• Ensuring that client and debtor contact lists, correspondent panels, Court and sheriff data are up-to-date at all times.

Office Management and Administrative Support

• Providing an administrative support function to all team members.
• Maintaining a neat, tidy and presentable work area at all times
• Maintaining an adequate stationery float and adhere to the stationery ordering schedule.
• Reporting and escalating all office maintenance and facilities queries and ensure appropriate follow up.
• Managing the filing systems for the Corporate Transactional practice and assisting with overflow filing within the team.
• Appropriately using all electronic document management systems as well as client specific software. Ensuring that the team’s archiving system is regularly managed.
• Providing assistance to clients and/or escalating client queries to the relevant team members. Keeping abreast of the operations within the practice area to provide an effective client liaison function to all internal and external stakeholders.
• Observing professional telephone etiquette to internal and external clients at all times.
• Description Importance
• System Skills
• Microsoft Office Intermediate FDS Intermediate-Advanced

Knowledge and Skills

• Debtors administration and diary management in a legal practice environment
• Client care and maintenance in a legal environment
• Office management and office administrative support
• Knowledge of litigation practice (Magistrate / Regional and High Court)
• Ability to professionally liaise with and assist stakeholders
• Ability to prioritise and manage schedules within high pressure environment

Behavioral Competencies

• Good command of the English and Afrikaans language, both verbal and written
• Excellent organisational skills with attention to detail
• Good interpersonal skills
• Tact and discretion with the ability to maintain confidentiality
• Ability to work in a team as well as independently
• Conscientious, pro-active and service orientated
• Punctual and reliable with strong work ethic
• Ability to work under pressure and meet deadlines
• Able to work overtime when required from time to time
• Shows initiative by taking action to achieve goals on a proactive basis
• Produces accurate and timeous results and sets own high goals or standards of performance
• Able to adapt and embrace change
• Ability to liaise with all stakeholders professionally in the work environment