Faculty Administrator: Student and Programme Administration at Stellenbosch University

About the Job

Duties

• Functioning as the liaison between the Centre for Student Administration (Stellenbosch Campus) and the relevant Faculty
• Responsible for the operationalisation of the enrolment functions for the relevant Faculty
• Responsible for staff supervision and leave administration
• Providing support to the Assistant Registrar regarding operational and strategic matters to enable the optimal functioning of the Centre
• Managing student administration for the applicable Faculty with regard to the entire enrolment cycle of undergraduate and postgraduate students
• Providing support to the Assistant Registrar and the Deputy Registrar in managing the quality assurance processes of the operational aspects of programme administration
• Responsible for the management of the examination process of theses of master's and doctoral programmes
• Providing training and support to academic and PASS staff (professional, administrative, and support services) regarding programme administration processes and functions
• Managing the integrity of programme administration processes in collaboration with Faculty management, academics and PASS staff
• Managing the review and updating of student records in order to support the management of the integrity of academic records of the relevant Faculty
• Responsible for the coordination of the relevant Faculty committee and compiling and communicating the related reports and documents
• Responsible for the quality assurance of the reports and committee documents
• Acting as secretary of ad hoc committees, the Faculty committee and the Faculty board, and assuming responsibility for all related tasks emanating from these committees
• Coordinating and handling student programme enquiries and providing guidance to students, academic staff and external stakeholders
• Responsible for managing  and executing follow-up actions with regard to outstanding programme information and documents in collaboration with the relevant academic environment
• Advising students and staff regarding SU's policies and the programme-related rules, regulations and guidelines, and ensuring that programmes' administration processes comply with the above
• Responsible for writing reports relating to the above portfolio, which include statistical summaries on, among other things, admission, registration and qualification trends
• Performing ad hoc tasks as operationally required.

Job Requirements

• A university degree or an equivalent qualification;
• At least five years' relevant experience within a higher education institution, or at least seven years' related experience
• Proven ability to work with a high attention to detail and maintain confidentiality
• Proven organisational, planning, prioritising and administrative skills
• Proven ability to function effectively under pressure and to keep to strict deadlines
• Excellent communication skills in English, and proven ability to effectively function within a multi-lingual and multi-cultural environment
• The ability to manage problem and conflict situations in a diplomatic manner
• Excellent interpersonal relationships with students, colleagues and other stakeholders
• Proven computer literacy, including sound knowledge of the Microsoft Office package
• Proven record of student-centered service delivery
• The ability to work as part of a team;
• Willingness and availability to work irregular hours at times.

Recommendations

• A postgraduate qualification
• Knowledge of the National Qualifications Framework (NQF)
• Experience with the introduction of new programmes and with the relevant policies and processes of the Council for Higher Education (or similar institutions)
• processes of the Council on Higher Education (or similar institutions)
• Proven experience of the software used within the SU environment
• Proficiency in Afrikaans and/or another official South African language
• Proven experience in database management
• Staff management or project management experience.

Closing Date: 11th, May 2022