Front Office Assistant at University of Cape Town

Staff Learning Centre, Organisational Development and Effectiveness, Human Resources.

The Staff Learning Centre seeks to appoint a suitable candidate to a temporary position at a Payclass 06 level, to support the Learning and Development activities held at the Staff Learning Centre, Cambria House. This short-term contract is for a period of 8 months, starting August 2023.

The main purpose for this position is to provide efficient, effective, and professional front office administrative support to the Staff Learning Centre in support of delivering the Staff Learning Programme and related Learning and Development projects.

Requirements:

• NQF4 qualification
• 1 years frontline and/or front office admin support
• Excellent client service skills
• Telephony skills
• Building, venue, and/or event administration skills
• Ability to plan and manage own work
• MS Outlook – intermediate level
• MS Word, Excel and Teams – beginner level
• An interest in pursuing a career in Learning and Development with a focus on administering face-to-face interventions.

The incumbent must be physically able to, and prepared to, move training tables, chairs, and other venue equipment to set up the venues according to venue booking requirements.

Responsibilities:

• Professional and efficient support for front office, reception, and switchboard at Cambria House
• Handle incoming enquiries, telephonic, email, and walk-ins at Cambria House
• Maintain and administer venue bookings and setup venues for courses and meetings
• Arrange and administer the requisite catering and consumables required for courses and meetings
• Provide general building and facilities administration and support
• Ensure that the building, venues, equipment, and consumables, are in good working order and arrange repairs and/or maintenance as necessary.
• Provide administrative support to facilitators, course convenors, delegates, and required.
• Monitoring of access to the building and venues to maintain the safety and security of the building.