Group Insurance Administrator at Famous Brands

Main Outputs and Responsibilities for This Position

• Administer, review and process insurance claims received from business units on insured risks.
• Report all valid claims through the insurance portal to the broker(s) and insurers for further processing and follow-up thereafter.
• Maintain insurance portal and ensure comments on open incidents and claims are current.
• Track outstanding insurance claims and ensure recoveries for approved claims are allocated to the relevant business units.
• Provide training to administrators on processing claims in the insurance portal.
• Coordinate and administer the insurance renewal cycle between the Group, broker(s) and insurers.
• Administer the take-on of new business and/or asset declarations with the broker(s) and insurers; and changes on sale of business and/or assets.
• Maintain a good working relationship with broker(s), loss assessors, loss adjusters and other insurance representatives.
• Coordinate and minute all insurance related meetings.
• Facilitate execution of insurance risk surveys and track execution of the related risk reduction requirements thereafter.
• Provide assistance and advice to business units with respect to insurance policy coverage, insurance requirements and general insurance questions.
• Maintain knowledge of insured risks and related policy schedules & wordings.
• Keep all insurance claims templates and sharepoint/intranet current.

Formal Education

• Completed Matric / Grade 12
• Added advantage: Qualification in insurance.

Experience

• 2 years minimum experience in general administration.
• 1 to 2 years’ experience insurance administration or coordination.
• Sage X3 ERP and Workflow experience would be advantageous.
• Insurance portal experience would be advantageous.
• Experience in dealing with major insurance claims would be advantageous.