Head of Transform & Operations at Volvo Group

Job Objectives: 

• Ensures that all operations activities are in alignment with VFS and Volvo Group policies and procedures. 
• Ensures effectiveness, robustness and transparency of the Operations processes by analysis of KPI’s and drives continuous quality and process improvements within the Operations function.
• Controls the production and management of documentation in accordance with security and compliance requirements and to meet audit guidelines and targets. 
• Identifies and evaluates operational and administrative risks and recommends on mitigation procedures; operational risk incidents need to be reported to the Managing Director in order to ensure that operational risks are measured and appropriate risk mitigating actions are taken.
• Manage and lead the Solutions Engineer and make sure the person is aligned with VFS IT and Volvo IT locally and globally on current Volvo and VFS solutions and system or program role outs. 
• Implementation of new CMS system and the project management of the chosen solution.
• Co-ordinates with Legal Counsel to maintain local legal requirements including updating documentation.
• Evaluate, develop and implement new income revenue/cost saving initiatives including Volvo on Demand, wholesale finance and insurance offerings.
• Recruit, develop, train and retain talented people for the various roles that might be required to launch new initiatives such as Volvo on Demand, wholesale finance and insurance offerings.
• Establish and maintain relationships with various role players internally and externally to enable the successful role out of new initiatives.
• Assess and ensure the competency of the direct reports and reinforce accountability through Management by Objectives and monitor target achievement.
• Supporting the VPS (Volvo Performance Systems) journey.

​​​​​​​Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

Qualification & Job Experience:

• University degree in Business Management / Credit Finance or equivalent is required.
• Green fields project management.
• 10 Years Experience (4 Years Leadership or Management Experience).