HRP Delivery Manager Lead at TMF Group

Discover the Role

• Are you looking for a new opportunity in dealing with international clients?
• Are you a team player?
• Are you looking for opportunities to develop yourself through experience and training?
• And make use of the many possibilities to grow in a large and international organization with a presence in more than 86 countries?

Key Responsibilities

Act as intermediary between clients and subcontractors while maintaining overall responsibility for:

• quality of service delivery to clients
• communication, acting as a single point of contact for clients and subcontractors timely delivery of work to clients work allocated to and delivered by subcontractors
• Responsible for managing client requests and delivery thereof on a workflow system (ENATE).
• This will entail receiving the request on ENATE, issuing it to Subcontractors to complete, ensuring it is reviewed and of quality before sending it back to clients via ENATE in a timely manner.

Relationship management.

• Enhance the client and subcontractor experience by building lasting relationships through proactive communication, timely delivery and quality of service delivery
• Responsible for meeting the indicated deadlines for each allocated client task related to payroll or accounting.

These may include among others:

• Accurate, complete and timely processing of weekly, fortnightly and monthly payrolls, remittances and filings with appropriate tax authorities/pension providers as required and payments to employees
• Performing tasks in compliance with company policies relating to payroll to ensure requirements are followed consistently and in full for each payroll cycle
• Answering audit queries and analysis at year-end and preparation of all monthly and annual statutory returns as required. Being the primary day to day contact for payroll audits.
• Processing, payment, reconciliation and reporting of benefits (e.g. Health Insurance, Pension, Share Awards etc.) as required
• Providing administrative support for management of payroll and benefit issues and accurate record keeping.
• Onboarding new clients.
• To undertake any other duties as reasonably expected for the role 

Key Requirements

• Degree in accounting, finance or a related field
• Minimum of 3 years of client-facing experience and leading a payroll team.
• Excellent communication skills required. 
• Although not required, French speaking would be advantageous.
• Self-starter who can work without supervision and with attention to detail

Closing Date: 30-June-2025