Human Capital System Analyst at Fidelity Services Group

Job Description
Group Human Capital System Analyst

A Position has become vacant for a HRIS Analyst.

The main purpose of the position is to manage the data integrity initiatives of the group and provide co-ordination, system, technical and administrative support.

Minimum Criteria

• Grade 12/Matric Certificate.
• 3-year Diploma in HR or IT - advantageous.
• 3-5 years Human Capital System experience - Important.
• Great Knowledge of all Microsoft office programs/IT.
• Valid driver’s license with own reliable transport.
• Clear Criminal Record.

Responsibilities - not totally inclusive to:

• System Maintenance - review, test and implement Human Capital System upgrades or patches.
• Collaborate with functional and technical staff to coordinate application of upgrades or fixes.
• System Configuration – Build and maintain workflows, configuration of system requirements from stakeholders.
• Provide support for the Human Capital System and UAT testing.
• Develop/Create user procedures, guidelines and documentation for the different users.
• Develop/Create user manuals/guides for HRIS training.
• Facilitate user training on new and existing processes/ functionality.
• Human Capital Project Management Support – supports project management efforts within the Human Resources Department; assists in the documentation of Human Capital projects and annual work plans.
• Recommend solutions or alternate methods to meet business requirements; including troubleshooting and resolving Human Capital System problems, unexpected results or process flaws; performing scheduled activities.
• Manage Human Capital System Access control processes.
• Responsible for various business reporting requirements (data analysis).
• Manage data integrity initiatives (including but not limited to employee records and documents).

Competencies

• Confidentiality – handling of highly sensitive data is a key part of the job, HRIS administrators should be trustworthy and professional, maintaining the confidentiality concept in all situations.
• Customer service – an HRIS administrator is the go-to person when employees encounter bugs or have inquiries about the system, customer service skills such as problem-solving and clear communication are vital.
• Attention to detail.
• Time management.
• Deadline driven.
• Analytical thinking.