Institutional Social Development Facilitator at Amatola Water

Minimum Qualifications:

• National Diploma in organisational development / business administration or social sciences or any related field.
• Three (3) years’ experience in social facilitation and training or related field.

Minimum Experience:

• Three (3) years post graduate experience as a social facilitator on infrastructure projects in both urban and rural communities. Communication skills and stakeholder engagement experience.

 Key Outputs:
Reporting to the Area Operations Manager, the appointee will:

• Provide ISD control on Programmes and Projects
• Promote the ISD function to internal and external clients
• Plan ISD projects and programmes for internal and external clients
• Actively seek the involvement of relevant stakeholders
• Develop and sustain relationships with stakeholders
• develop and maintain sound relationships with internal and external clients
• Convey ISD strategies to all other stakeholders
• Oversee the resolution of any institutional and social conflicts that may threaten the success of projects and programmes
• Monitor the effectiveness of the ISD Function
• Develop and/or modify ISD policy for Amatola Water as required
• Conduct research into best practice in the ISD sector
• Provide monthly and quarterly reports on activities to Senior Managers/Board etc
• Ensure project management through all phases of the project to ensure that specifications are met and to ensure that corrections can be made timeously
• carry out reasonable and lawful instructions are given by the line managers/supervisors within the ambit of the ambit of the position taking into consideration competencies and operational requirements