Junior Forensic Administrator: Group Life & Savings : Bellville at Sanlam Group

What will you do?

This role exists in our Sanlam Life and Savings: Forensic Services department that focuses on providing effective fraud risk management services to all business clusters serviced.  The role will include a variety of administrative duties which includes support to the wider Forensic Services Team.

What will make you successful in this role?

The key performance areas of this role include the following:

• Office administration
• Diary management for senior managers
• Manage incoming requests submitted to shared forensics mailbox
• Payment of invoices via SAP S/4HANA and cost allocations to business 
• Forensic Checks (Application codes for Advisers and Brokers)
• Capture Training Interventions on SAP
• Administration and Handling of Theft cases (Theft of PC equipment)
• Travel and accommodation arrangements
• Ensuring the necessary office facilities (e.g. stationary, printer, copier) for the team is maintained and available.
• Minute taking
• SRS system requests
• Assistance with all logistics of special events, information sessions etc.
• Internal and external communication with stakeholders
• Run the office regarding office infrastructure and services
• Ad hoc requests in support of the Forensic Administrator role
• Financial Controls and Payments
• Ensuring that payments are being made on time using SAP S/4HANA.
• Support to the Accounts Payable team in peak periods.
• Monitoring select lines on the cost centre budget.
• Assist with creating Master Data requests.
• Reporting and presentations
• Managing requests submitted to the team’s shared mailbox.
• Assist in preparing quarterly reports to cluster forums.
• Assist management in taking minutes and notes when required.

Qualification and Experience

• Grade 12 
• A Diploma/Degree in  Business Administration or Forensics from a recognised institution will be advantageous.
• 2 years in an administrative role with a financial services institution.
• Competent in using MS Excel, Word and Powerpoint.
• Experience in using SAP S/4HANA Finance will be advantageous.
• Able user of SRS system and JIRA will be advantageous.
• Exposure to any other systems used within Sanlam will be to your benefit.

Knowledge and Skills

• Reservation Management
• Secretarial Support
• Administration
• Manages various Stakeholder queries and support

Behavioral Competencies

• Work independently 
• Must have the ability to communicate effectively 
• Have high ethical standards

Core Competencies

• Cultivates innovation - Contributing dependently
• Customer focus - Contributing dependently
• Drives results - Contributing dependently
• Collaborates - Contributing dependently
• Being resilient - Contributing dependently