Key Account Manager (Utilities) at Solenis

Specific Accountabilities

• Maintaining the highest safety standards to ensure there are no incidents or accidents in the working environment
• Targeting new business opportunities within the Utilities sectors, specifically in Southern Africa
• Account retention by developing and maintaining ongoing relationships with Key Decision Makers and managing the required communication protocols at customer sites with the key people.
• Pursuing growth and developing new applications and opportunities on new and existing customers sites
• Managing existing accounts as allocated ensuring satisfaction and ongoing profitability by professional and effective account management processes and skills designed to deliver and exceed customer expectations and adding value
• Managing prospects effectively and making contacts within the allocated targets and markets.  Working with support groups to establish, maintain and prioritize an accurate and current prospect list.
• Providing professional on site service work to customers including water analysis and testing as required, ensuring water treatment programs are controlled according to design parameters and that performance criteria is strictly monitored and achieved
• Working with other team members and resource groups as necessary to ensure that customer deliverables are met and maintained

Person Specification

• Should have technical/scientific/industry related tertiary qualifications
• Must be confident in working for long periods unsupervised
• Must be able to meet deadlines
• Must be an effective and confident communicator
• Must be able to sell and close business opportunities
• Must have 5-10 years Utilities Water Treatment experience
• Plus to have 5 years related industry experience (Ideally in water disinfection)
• Regional language proficiencies
• Must be fully computer literate, i.e. MS Word, Excel, PowerPoint, etc
• Should have experience and understanding of industrial processes
• Should have experience and understanding of industrial engineering processes relating to cooling and steam processes