Learning and Development Manager at Genesis Analytics

ROLE DESCRIPTION:

• The Learning and Development Manager will be responsible for designing, implementing, and managing the organization's learning and development programs. They will work closely with internal stakeholders to identify training needs and develop solutions to improve the skills and knowledge of employees at all levels and to enhance organisational learning and capabilities. The Learning and Development Manager will also be responsible for setting the strategy for the L&D program, evaluating the effectiveness of training programs and making recommendations for continuous improvement.

Requirements

KEY REQUIREMENTS & ROLE RESPONSIBILITIES:

• Develop and implement learning and development programs that align with the organization's strategic objectives and priorities, thereby promoting the company’s culture and values.
• Identify and assess training needs through consultation with internal stakeholders, including Partners and senior leadership, fostering inter-practice communication and cooperation.
• Design and administer skills gap assessments with employees to create individualized training plans needed to strengthen their existing skills or learn new ones.
• Design and develop training materials, including presentations, handouts, e-learning modules, and job aids.
• Deliver training sessions and workshops to employees at all levels of the organization, using a variety of methods, including classroom, online, and on-the-job training.
• Collaborate with subject matter experts and external vendors to source and deliver specialized training programs, as needed.
• Evaluate the effectiveness of training programs, using a variety of metrics, and make recommendations for continuous improvement.
• Provide regular reports to senior management on learning impact in the organisation.
• Improve and lead Genesis’ mentorship program.
• Develop and manage a training portal and Learning Management System (LMS), including course creation and maintenance, user management, and reporting.
• Develop and manage the learning and development budget, ensuring that programs are delivered within budgetary constraints.
• Develop and manage Genesis’ alumni platforms and online community of practice; monitoring community access and behaviours, as well as encouraging the sharing of content, questions, and connections amongst its members.
• Keep up-to-date with industry trends and best practices in learning and development.

EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES:

• Strong academic background – postgraduate degree as a minimum in Education, Instructional Design, or Learning & Organizational Development, or in related field.
• Minimum of 5 to 10 relevant years of progressive experience in human resource management, learning, training or related areas, with a focus on learning and development.
• Professional services firm experience would be preferred
• Strong familiarity with designing, developing and implementing learning and development materials, both digital and offline.
• Outstanding interpersonal skills to build cross-functional relationships, superb partnering and teaming skills, and ability to influence others.
• Strong research, analytical and lateral thought processes, as well as sound problem solving and judgement skills.
• Excellent English communication and writing skills, as well as facilitation and presentation skills to deliver in-house trainings and drive results through learning.
• Tech-savvy and proficient in MS Office applications, Learning Management Systems (LMS), and other on-demand, online meeting, web conferencing, and video conferencing applications that can facilitate communication and learning.
• Experience in evaluating the effectiveness of training programs, using a variety of metrics.
• Proactive self-starter who can be assertive, with excellent attention to detail.
• Strong planning and organisational skills, with the ability to prioritise and manage multiple, complex projects simultaneously in a fast-paced environment.
• Ability to work under pressure to tight deadlines.
• Perseverance and resilience.
• Professional, ethical and confidential approach to dealing with sensitive information – a high degree of confidentiality