Manager - API Portfolio Chenosis at MTN

JOB DESCRIPTION
Chenosis is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. 

• Alignment of the Programme objectives with the overall MTN strategy
• Rapidly changing ICT environment
• The geographic complexity of MTN’s footprint across Africa and the Middle East
• Management of executive and shareholder expectations across all 22 OpCos throughout the transformation
• Management of customer and supplier expectations 
• Evolving industry sector constantly presents new challenges and opportunities to the core businesses.
• Participative environment – highly diverse and team-focused
• Rapid advancement of systems and technology
• Constant dynamics and local challenges in the economic, regulatory and legal environments
• Focus on key strategic programs which require cross-functional, cross-market collaboration and top management visibility 

RESPONSIBILITIES

• Drive Demand management through prioritisation of the backlog via the prioritisation framework.
• Manage and track the interfaces and dependencies of APIs which need to be delivered by the engineering teams.
• Manage resource capacity of the tribes.
• Manage and track programme and product funding.
• Enhancements to prioritisation framework.
• Responsible for delivery and enablement of the API programme’s execution through management of the API backlog by prioritisation, scoping, and budgeting.
• Provide strategic and operation direction by driving delivery and cross-integration of projects.
• In collaboration with API Architect/Designer, needs to be able to identify re-use of existing APIs to shorten delivery.
• Manage, leads and monitors business analytics to achieve overall delivery, business and company objectives.
• Facilitate ad hoc meetings with relevant stakeholders as deemed necessary. 
• Drive improvement across the business to achieve the optimal service quality deliverables. 
• Assist in defining product design activities focusing on innovation and revenue streams, working hand in hand with product managers across Chenosis MTN OPCO’s
• Interface with OpCo presales and design in support of large or strategic opportunities
• Assist in producing documentation of service: marketing manuals, annexes to contracts (Service Description, Manual of Operations, Pricing, Terms of Service, SLA’s), training documentation and business presentations.
• Define and update weekly governance updates for installed base & new product development across MTN Group 
• Research possible future requirements of customers in product roadmap using market insights and research.
• Assist in defining & establishing frameworks & methodologies for Chenosis product team. 
• Foster Team and independent work within Chenosis 
• Foster cross functional collaboration between IT, products, technology, Sales and marketing

QUALIFICATIONS
Education:

• Minimum 4 Year Academic Degree in Business Management 
• Post-Graduate will be advantageous.

Experience:

• Degree in Engineering or Comp Sci
• Agile Certificates
• 3 to 4 years’ experience in sales in tech startup environment
• Have a good understanding of embedded software and PRO.
• Previously managed agile release train backlog (Release Train Engineer, Lean Portfolio Manager, Agile Product Manager)
• Been part of an organization that has moved from waterfall to agile

Skills / Competencies:

• Highly collaborative, inclusive, and agile atmosphere in partnership with multi-functional teams.
• Ability to learn, grow, and evolve. Excellent communicator
• Not afraid to challenge the status quo.