Manager: Business Support - Centurion at Road Accident Fund

Purpose of the Job: 

• Reporting to the Senior Manager: Facilities Management, the successful incumbent is accountable to manage the Business support function in ensuring that the Facilities administrative processes relating to the RAF office buildings are maintained

Key Performance Areas

Policy review and implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Management of communal asset

• Monitor the maintenance of communal fixed asset register nationally (structure, standard descriptions, correct asset classes, location structure etc).
• Manage communal asset disposals. process.
• Advise Logistics Department on assets that need to be removed from the communal Asset Register due to being lost, stolen or damaged beyond economical repair.
• Compile and execute monthly and annual Facilities Management communal asset verification nationally.

Contracts

• Contribute Management of all facilities management service contracts nationally and provide updates on a monthly basis.
• Manage new and renewal of lease agreements from a facilities management point of view.
• Ensure that contracts are in place for all facilities management related services and leased properties.
• Monitor and coordinate the submission of contract performance reviews on a quarterly basis.

Financial Services

• Ensure Support of payment authorizations for the payment of Facilities Management services and accounts.
• Quality assure report on accounts submitted for payments, analyse variance reports and follow up on accounts not yet paid.
• Manage the complilation of variance reports on a monthly basis.
• Manage the verification of monthly actual expenses against limits on line items.
• Review monthly journal entries and reconciliations.
• Ensure that month end and year journals and procedures are finalised on time as prescribed by Finance.
• Monitor the monthly budget verses actual expenditure, verify that costs where correctly allocated.
• Consolidation of budget requirements for FM nationally for annual budget submission incive to budget shifts.

Reporting

• Prepare and submit reports as and when required to provide progress updates and/or inform management decisions.
• Prepare proposals, briefings, presentations and any other required documentation and provide management information both verbally and in report format.

Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders and progressively manage the relationships.
• Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
• Communicate with all levels of stakeholder contact.
• Represent the Fund in relevant external activities and events.

People Management

• Ensure the sourcing, development and retention of a high-performance team.
• Manage the recruitment of the operational workforce in line with employment equity targets.
• Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
• Manage the implementation of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
• Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications and Experience

• Bachelor's Degree/Advanced Diploma in Facilities Management related qualification.
• Postgraduate qualification in Facilities Management related qualification advantageous.
• Relevant 6-8 years’ experience in Facilities management related environment of which 2 years must have been on supervisory level/management level/area of expertise.