Methods and Process Quality Technician - Boksburg at Alstom

Job Title (Job code):        

• Methods & Process Quality Technician 

PURPOSE OF THE JOB

• Partner with Process Industrial Quality Manager (PIQ) to design and deploy Quality Control Plan to support an external demerit at 0 for Alstom Customer and the ZERO DEFECT PROGRAM.

ORGANISATION

• Organization structure (job belongs to..)
• Industrial Quality

Reports directly to:

• Manager (QC-IQ-01)

Other reporting to:

• N/A

Direct reports:

• Network & Links

Internal

• EPU, PME, SC, EHS, Quality organization
• PrXM

External

• Customers representative
• Suppliers & sub-contractors

MAIN RESPONSABILITIES  

Accountability & Authorities

• Develop and deploy processes, tools & quality standards with industrial teams.
• Support Quality activities related to digital tools: Maximo, SharePoint, SAP, GSI, QES & AOS.
• Car history book compilation (Traceability, configuration, updates …).
• Support Workstation audit KPI’s:  Planning, execution, analysis and animation.
• Develop and maintain internal and external tool calibration process.
• Support  APSYS improvement plan for Industrial Quality scope.
• Co-ordination of Quality Management System activities and documentation update.
• Support process improvement through data analysis, pareto charts and performance trends
• Provide technical and administrative support to Industrial Quality team.
• Generating site reports (Defects per units, External Demerits, APSYS, Audits etc.)
• Updating Quality Database
• Participate to PFMEA and Control Plan
• Develop, update and maintain Self Inspection material.
• Participate to design change management process.
• NCR management – Coordinate NCR process Ie. Updating control plans, QRQC/8D problem solving approach and closure

Performance measurements

• Quality documentation deployed at the serial stage.
• OTD - Car history book completion prior to customer handover.
• Activity audits: 100% of the audits carried out in the year according to planning defined.
• Dashboard deployed and up to date.
• APSYS measurement for the Industrial Quality Road Map.
• NCR performance
• Central Quality Index

 MAIN REQUIRED COMPETENCES

Educational Requirements

Mandatory:

• Technical Engineering Diploma and/or Quality diploma.

Desirable:

• ISO 9001:2015
• PFMEA Training
• Problem Solving (8D) Training
• Experience

Mandatory:

• Process knowledge on Quality and at industrial level
• Experience in Quality environment
• NCR management expérience on SAP/SQP
• 3-5 Years experience in a quality role
• Proficiency in MS Office with expertise in Word, Power Point and Excel.
• Generating weekly/monthly performance reports
• Rail experience
• Configuration change management

Desirable:

• Familiar with Alstom processes
• Familiar with Quality APSYS roadmap

Competencies & Skills

• Autonomous
• Technical mastering of railway products
• Data analytics, savvy with ERP & data visualization
• International mindset & fluent in English.
• Ability to work in a matrix organization.
• Reliable, committed and responsive.
• Adapt at problem-solving, including being able to identify & resolve issues in a timely manner
• Resourceful & possess strong interpersonal skills.
• Excellent communication skills both written and orally with employees, Quality team and in group presentations and meetings.
• Ability to be dependable by prioritizing.
• Planning and organizing skills with efficient time management.
• Accuracy and  ability to monitor work  and documentation for quality.
• Teamwork and collaboration skills.