Night shift Controller at The Heineken Company

Purpose of the role:

The purpose of the Night Shift Controller role is to directly lead and optimize warehouse operations (Receipt, Storage, Replenishment, Shipping and Returns) to meet and exceed targets.

Key responsibilities:

• Ensure all safety rules are adhered to in the management of RPM Onsite.
• Manage and drive improvements in daily warehouse operations – Receipt, Storage, Offloading, Loading. 
• Manage company assets in line with policy and procedure.  
• Review and sign off the necessary internal governance processes.  
• Conduct monthly stock counts in line with Inventory management procedures and processes.  
• Lead all warehouse processes to ensure satisfactory and on-time delivery to production sites.  
• Manage warehouse inventory with focus on driving inventory accuracy. 
• Process customer returns and pass customer credit. 
• Manage inter-depot and inter-warehouse transfers. 
• Manage all critical products affecting Downtime Caused by Logistics e.g., Sorting and FLT availability. 
• Drive achievement of warehouse KPI’s. 
• Participate in annual target setting and cascading.  
• Manage Team Performance (daily performance tracking, Monthly One on One’s). 
• Develop and implement process standards: SOPs, OPL’s, WI’s etc.
• Manage warehouse stock to ensure quality and availability to customers (internal and external). 
• Maintain and improve safety by driving the correct safety behaviours on the shopfloor. 
• Ensure optimal asset utilization (warehouse, forklifts, people). 
• Ensure accuracy of inventory and shipments. 
• Facilitate team dynamics.
• Manage internal and external customer complaints. 
• Representation during audits will be necessary.

Qualifications and Experience:

• Minimum qualification: Diploma in Supply Chain, Industrial Engineering, or relevant related qualification.
• 3 to 5 years’ experience in Logistics and Supply Chain Management. 
• Experienced in managing CHEP.
• Computer literacy with sound working knowledge of SAP experience.
• Proficient in Excel and PowerPoint.

Functional Competencies:

• Strong and assertive.  
• Compliance driven.  
• Be creative. 
• Strong work ethic: Setting and achieving goals. 
• Dependable: Consistently following through. 
• Positive attitude: Creating a good environment.
• Self-motivated: Working effectively with little direction.  
• Team-oriented: Making the most out of collaboration.