Office Coordinator at RecruitMyMom

• A dynamic and established logistics organisation is seeking a versatile, highly organised Office Administrator for a full-time, on-site position. This multifaceted role serves as the operational anchor for the local office, combining general office administration, basic financial support, and client services. Operating in a professional, team-oriented environment, the successful candidate will ensure seamless daily operations while acting as a reliable first point of contact for external stakeholders. This position is ideal for a proactive, client-focused individual who excels at multitasking and maintaining high administrative standards.

Key Responsibilities

• Office Administration: Oversee daily front-office and reception activities, manage internal facilities, and maintain optimal inventories of office supplies and equipment.
• Customer Support: Serve as the primary point of contact for customer enquiries via phone and email, providing professional, timely, and solutions-oriented assistance.
• Financial Administration: Process daily financial transactions, capture supplier invoices, assist with debtor follow-ups, and support basic reconciliation workflows.
• Data & Records Management: Maintain accurate digital and physical filing systems, ensuring absolute data integrity and confidentiality across all operational records.
• Logistics & Coordination: Coordinate courier services, incoming and outgoing mail, and assist with scheduling appointments or travel arrangements for management.
• Cross-Functional Team Support: Provide ad-hoc administrative and operational assistance to internal departments to maintain organizational productivity.

Requirements

• Minimum of 3–5 years of experience in a dual office administration and customer support role.
• Proven track record in handling basic financial processing or bookkeeper support tasks.
• Exceptional verbal and written communication skills with a polished, professional telephone manner.
• Strong organizational skills with a demonstrated ability to prioritise workflows and meet deadlines.
• High level of attention to detail, accuracy, and problem-solving capability.
• Tertiary qualification in Office Management, Business Administration, or a related field.
• Experience working within a fast-paced retail, logistics, or corporate service sector.

Required Software Skills

• Microsoft Office Suite (Intermediate to advanced Excel, Word, and Outlook).
• Experience with cloud-based accounting platforms or ERP systems (Sage) is highly advantageous.
• Familiarity with Customer Relationship Management (CRM) tools.

Benefits

• Stable, professional, and supportive working environment.
• Opportunities to broaden operational skills across administration, finance, and customer service.