Operations Consultant at BDO South Africa

Main Duties and Responsibilities:

• Document and monitor business processes, business rules, metrics, and standard operating procedures.
• Manage mini operations jobs across the business, providing analysis of operational problems and recommending solutions to improve operations.
• Monitor OHS, BCM and Sustainability efforts across the business.
• Direct and support in the development of OHS, BC and Sustainability plans and procedures.
• Educate and communicate these efforts as well as requirements, policies, standards, and procedures to business stakeholders through training initiatives.
• Research, enable and consult on improvements in processes to drive efficiencies.
• Develop and implement an operational plan in achievement of business objectives.
• Lead process improvement initiatives to deliver efficiencies and benefits to the business.
• Tracking and reporting on operational performance.
• Performing requirements analysis by gathering and interpreting requirements from key stakeholders in line with business analysis frameworks.
• Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, repeatable, and sustainable and solve complex business problems.

Work with Project Team to manage projects, develop project plans, and monitor performance. This includes:

• managing competing resources and priorities
• developing change management deliverables
• prioritizing initiatives based on business needs and requirements.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements:

• Qualifications, Recognition of Prior Learning, Work Experience, and Knowledge
• Qualifications/Recognition of Prior Learning equivalent:         
• Degree or Diploma in Industrial Engineering or Degree in Commerce.

Work Experience:      

• 3+ Years’ Business Analyst/Process Analyst experience.
• Knowledge:      
• Demonstrated Proficiency in Understanding and implementing business workflows and processes.
• Ability to align requirements with strategic objectives of the firm.
• Ability to interpret data and document facts.
• Business acumen.

Technical Competencies:

• Proficiency in systems analysis, process mapping and requirements elicitation.
• Excellent analytical and problem-solving skills.
• Business acumen.