Operations Controller Scheduler X3 at Servest SA

Minimum Requirements

• Matric / Grade 12
• Relevant Administration Diploma at NQF 5
• 3- 5 years Operational Administration experience
• Time & attendance experience will be an advantage
• Computer Literacy (Word; Excel; PowerPoint & Outlook)
• Accpac (Sage) Literacy imperative
• Good English communication skills - Written and Verbal
• Proven success in a collaborative, team-oriented environment
• Must possess a valid driver’s license
• Must be open to flexible hours as & when required

Duties & Responsibilities

• Oversee and manage Time and Attendance (T&A) system data to ensure accuracy and consistency.
• Act as the central point of contact for resolving T&A-related queries and discrepancies.
• Support Operations Managers in shift pattern management and capacity monitoring.
• Ensure proper onboarding of new colleagues onto the Time and Attendance system.
• Maintain compliance with labour laws and company attendance policies.
• Monitor billing for ad hoc work to ensure financial accuracy and revenue optimization and communicate with the relevant Regional/Operations Managers were necessary-ie to escalate.
• Provide training and support to colleagues and management on T&A systems and procedures.
• Identify opportunities for continuous improvement through data analysis and reporting.
• Collaborate with Payroll, HR, and Billing teams to ensure seamless operational processes.
• Participating in special projects under the direction of the Operations Director.