People Business Partner at The Heineken Company

Key Responsibilities

Business Partnering:

• Provide strategic People partnership with departmental heads.
• Providing people direction to maximize performance, sound employee relations, high staff morale and devise functional strategy to unlock full potential of the talents through diversity and inclusion.
• Contribute meaningfully to drive the people agenda for the overall business success and drive optimum cost efficiencies.

Organizational Development:

• Work with the departmental heads to review fit for purpose org structures.
• Support line management with job profiles and arrange job evaluations as and when necessary.
• Facilitate rollout of functional competencies in area of responsibility.
• Train managers and employees on HEINEKEN behaviours and values.
• Assist departmental heads to interpret climate survey results and develop action plans.

Performance Management:

• Coach managers and employees on the use of the performance Management systems.
• Support line managers with calibration sessions in their areas of responsibility.
• Ensure that departments set SMART objectives in areas of responsibility.
• Prepare performance trend report and coach managers on the execution of performance improvement initiative.

Talent Management:  

• Work with departmental managers to identify future talent needs and prompt the People & Organizational Development team.
• Support hiring managers to fill vacant positions by utilizing fit for purpose sourcing methods.
• Manage the recruitment process to ensure completion of recruitment activities within targeted timelines.
• Provide guidance to hiring managers on employment equity targets.
• Review of talent analysis report.

Employee Exit Process:

• Execute all types of employees exits.
• Conduct exit interviews where applicable.

People Business Partnering:

• Attend departmental meetings regularly.
• Assess customer needs and recommend interventions.
• Develop sound relationships with internal customers.
• Perform ad hoc duties as required from time to time.
• Provide accurate People reports and insights timeously.

Employee Relations:

• Manage Dispute and Grievance procedures.
• Ensure that effective IR practices are adhered to and maintained.
• Overseeing dispute resolution involving employees, management and unions.
• Ensure that robust Employee Relations policies are implemented in alignment with the Group People strategy and business needs.
• To monitor labour legislation developments and implement appropriate strategies to ensure compliance and minimize business risk.
• To build and maintain excellent relationships between management, employees and employee representatives.

 Job Requirements: Education and Experience

• A relevant tertiary degree in Human Resources Management or Industrial Psychology
• Minimum of 4 – 6 years relevant HR Generalist experience within a unionized environment.
• Work experience within a Manufacturing environment will be advantageous.
• Sound knowledge of People best practices and procedures as well as appropriate labour legislation, e.g. Basic Conditions of Employment Act, Labour Relations Act, Employment 
• Equity Act, etc.
• Proven experience regarding IR practices and the management of discipline, CCMA rules and procedures.
• Experience with learnership programs and the management of talent/succession planning.
• Good business acumen and successful problem-solving experience leading to lasting employee relations solutions within a business.
• Computer literate and technologically savvy in the general office management systems e.g.  MS Office as well as HR Information Systems e.g. MyHR.