Product Analyst at PwC South Africa

JOB PURPOSE

A Product Analyst works closely with the Product Manager and Product Delivery Team to ensure the product requirements are understood and that product development progresses according to quality expectations. A Product Analyst works on the tactical and operations side of product delivery. They understand a broad range of technologies and can easily articulate complex issues and translate between non-technical stakeholders and technical practitioners. They contribute in any technical capacity with the product delivery team depending on the need. They are able to apply analysis techniques and present clear and understandable findings to the team. They take ownership of resolving problems identified in products in their scope.

A.  JOB PROFILE

PRINCIPAL ACCOUNTABILITIES

• Analyse and synthesize data in order to present clear findings that inform decisions.

• Partner with Product Managers and clients to identify, document and evaluate product requirements and roadmaps

• Work with Product Managers to collect and understand quantitative product data and metrics to understand product performance

• Provide product support when needed, and generate hypothesis on possible product problems

• Create, maintain and update product information, and act as an expert internally and externally

• Understand users of the product and can identify who they are and what their needs are based on evidence.

• Manages and executes formalised Product testing as part of the delivery cycle.

• Designs, writes and iterates code from prototype to production-ready in the Low Code / No Code space

• Is able to communicate effectively across organisational, technical and political boundaries, understanding the context

DIMENSIONS

FINANCIAL

STAFF

ORGANOGRAM

B.  PERSON PROFILE

MINIMUM QUALIFICATIONS

 EXPERIENCE

KEY KNOWLEDGE & SKILLS

• BCom Degree

• Business Analysis Certification

• Testing Certifications

• Junior: Minimum 3 years in a Business Analysis / Product Analysis role

• Agile & Lean Practises

• Business Analysis

• Business Improvement & Business Modeling

• Business Process Testing

• Product Testing

• Product Support

• Innovation

• Requirements definition and management

• Stakeholder Relationship Management

DEFINITIONS

1. JOB PURPOSE

Why the post created was or what value does it add to the organization, i.e. one sentence to describe what is done, how it is done and why it is done.

2.   PRINCIPAL ACCOUNTABILITIES (KPA’S)

For which aspects are you responsible?

Brief statements which describe the major activities and contributions of this position and measures applied to determine performance.

3. DIMENSIONS (FINANCIAL)

Rand values e.g. budget.  Unit measures i.e. number of clients/ disciplines/suppliers/projects/machines.

4.  STAFF (PEOPLE MEASURES)

Number of immediate subordinates or number of employees your service supports and information and systems i.e. organization wide information services and support services.

5. ORGANOGRAM

Attach a chart of the Division/Department and circle your position.

6. MINIMUM QUALIFICATIONS AND EXPERIENCE

Minimum requirements to be successful in the position.  Practical experience.

7. KEY KNOWLEDGE AND SKILLS

Professional/Technical Skills/Management Skills.