Product Owner - Cape Town at Pick n Pay Stores Limited

The purpose of the Product Owner (Payment and Finance) role within Omni-channel is to define and own the strategic product domain. This includes the content and prioritisation of the product backlog, provide guidance and direction throughout the development process to the development team.

In addition to working with the development team, the Product Owner also works closely with stakeholders, including business owners, customers, and other members of the organisation.

They must be able to communicate effectively with these stakeholders, providing updates on the progress of the product and gathering feedback to ensure that the product continues to meet their needs.

If you are a highly motivated individual with a genuine interest in technology and a passion to build world class cutting-edge products, we have a great opportunity for you to join our dynamic

team.

We are seeking a strong software Product Owner (Payment and Finance) to work within our e-commerce team to play a key role as part of transforming our online platform to be the market leader for selling groceries in South Africa.

Requirement:

• Degree or diploma in Business Science, Computer Science, Engineering or similar relevant field is beneficial
• 5 Years working experience as a Product owner or Product Manager
• Previous working experience as a Mid - Senior Product Owner or experience in tech, start-ups and other high-tech development intensity environments
• In-depth knowledge of Agile process and principles 
• Proficient in the Atlassian tool suite

Product vision and strategy

• Working with the online executive team, you will be jointly responsible to define the product strategy to align with the strategic business goals for the online division.  
• By staying abreast of market trends in eCommerce technology and our competitors, you will be able to drive the definition and implementation of the product strategy.
• You will be responsible to communicate this product vision to all key stakeholders across the broader organisation as well as the teams responsible for delivery it. 
• By collaborating with other product owners, you will ensure the overall product strategy and customer experience are coherent and aligned with overall product vision.

 Maintain product feature roadmap and backlog

• By creating great working relationships with these key stakeholders, you will be responsible to understand their requirements, and ensure that the development teams fully understand the requirements.
• You will also be responsible to maintain the backlog, facilitate the prioritization of it across multiple stakeholders, and ensure this is clearly communicated to all stakeholders, including the development team.
• As part of prioritisation, you will assess the value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy.

Guide development teams

• As the product owner, you will be overall responsible for the end to end delivery of product features, enhancements and bug fixes. 
• You will work closely with UX designers to ensure the product user experience is aligned with the vision and can be implemented within the technical architecture.
• You will be a leader for the scrum development teams and ensure that the development process runs smoothly and that it is improved on a continues basis.
• You will responsible to manage development capacity, and to work with the technical team leads to identify resource requirements. 
• By working with development team leads, analysts and project managers, you will ensure that the product roadmap is clearly defined in epics and user stories.
• As and when required, you will manage projects end to end, including planning and facilitating product launch activities. 
• In order to make sure the product suite is fully integrated within the greater organization, you will work closely with owners of legacy systems to plan integration, resources and system dependencies.

Monitor Product Performance

• In order to measure the success of the product and new features that are launched, you will define the necessary metrics and reporting requirements to continuedly track the performance of the product.
• By engaging with user communities and the Customer Services team, you will identify defects and ensure the relevant support teams prioritise the fixes accordingly.

Competencies

• Outstanding communication and presentation skills
• Excellent organizational and time management skills
• Sharp analytical and problem-solving skills
• Creative thinker with a vision
• Attention to detail
• Excellent at collaboration and influencing
• Experience in the measurements and KPI’s required to track the performance of an ecommerce business
• Experience in building and running customer facing ecommerce websites and apps