Receptionist / Office Co-ordinator at Sandvik

• The role will report into the Human Resources Manager and will be based from our offices in Spartan, Kempton Park.

Purpose of the role:

• To manage the reception area and provide professional front-line service to all visitors, suppliers, and internal stakeholders. The role is also responsible for coordinating office operations, ensuring that the workplace is well-organised, resourced, and running efficiently.

The job responsibilities:

Reception & Front Desk Management

• Greet and assist visitors, ensuring a professional and welcoming experience.
• Manage the switchboard and direct calls and enquiries promptly.
• Maintain visitor logbooks, access control procedures, and security clearance processes.
• Manage courier collections and deliveries.

Office Administration

• Ensure the office environment is clean, orderly, and fully operational.
• Maintain stock levels of stationery, consumables, and office supplies.
• Manage meeting room bookings and prepare rooms for internal/external meetings.
• Monitor and coordinate office maintenance and repairs (e.g., aircon, plumbing, equipment).

Vendor and Service Provider Coordination

• Liaise with cleaning services, security services, maintenance contractors, and suppliers.
• Obtain quotes for office-related purchases and submit for approval.
• Ensure service agreements relating to office maintenance are adhered to.

Business Support

• Assist with travel bookings, staff events, training setups, and internal meetings.
• Provide general administrative assistance to departments when required.
• Support HR with induction of new employees (access cards, seating, welcome pack).
• Assist with filing, printing, scanning, and document control where needed.

Health, Safety & Compliance

• Maintain first-aid and safety supplies.
• Ensure visitor and contractor sign-in processes align with safety standards.
• Report facility risks or hazards immediately.

Qualifications & Experience Requirements

• Grade 12 / Matric.
• 1–2 years’ experience in reception, customer service, or office administration.

Preferred / Advantageous

• Certificate or Diploma in Office Administration, Business Administration, or related field.
• Experience operating a switchboard and managing front-of-house environments.
• Experience coordinating office facilities and suppliers.

Other Requirements & Competencies

• Professional verbal and written communication.
• Strong organisational and time-management skills.
• Customer-service mindset with confident and friendly manner.
• Ability to multitask and prioritise effectively.
• Computer literacy (MS Office: Outlook, Word, Excel).
• Attention to detail and ability to work with minimal supervision.
• Reliability, integrity, and discretion when handling confidential information.