Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
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To provide a seamless, smooth, warm and efficient service in the Reception/Guest Services area of the Hotel through checking in and checking out guests, settling all guest related queries, requests, problems and complaints whilst maintaining Hotel Policy and Procedures, Rules and Regulations.
Qualifications
Grade 12
Minimum Requirements
Good interpersonal skills will be essential.
Knowledge of Fidelio would be an advantage.
Computer literacy would be an added advantage
Special Training
Opera training will be provided
Main Resposibilites
To check guests in on arrival.
To check guests out on departure.
Manage Guests’ room accounts.
Follow daily standard procedures.
Take and direct telephonic enquiries and respond accordingly.
Manage and execute customer service
Responsible for role administration
Contribute towards effective and harmonious working environment
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