Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Manage department for billing cash allocations and collections aligned to support the overall organisational strategy
Create a strategy around implementing change and continuous improvements
Establish a culture and work environment within the department that is customer service focussed and focussed on process improvement
Ensure proper control environment and compliance with applicable legislation including GAAP, Companies Act, Sarbanes Oxley, etc
Develop and implements goals, policies, priorities and procedures related to reporting and processes within the debtors control environment and ensure that they are consistently applied.
Train and development quality team
Implement and manage effective debt management procedures wrt outstanding debts, debt write offs and debt collection
Ensure Accuracy of National Customer database/records
Ensure legal compliance and accurate record keeping
Approve, monitor and maintain customer credit limits
Manage and control existing customer account base to minimise credit risk of company
Review and control new credit applications and propose credit to be granted
Ensure Debtors and Sales Administration is performed effectively and timeously including authorisation of credit notes, processing of sales invoices and customer contracts timeously and accurately
Dispute management – managing and responding to customer queries/disputes
Generate appropriate daily, weekly and monthly reports on debtors
Develop plans to improve Debtors Book
Weekly analysis of credit notes to understand source and take action to reduce credit note quantity and value
Determine the effectiveness of incentive schemes and recommend improvements where appropriate
Creating strategy around implementing change and continuous improvements
Liaise with relevant credit buro(s) and attorneys to manage the company’s credit book
Generate appropriate daily, weekly and monthly reports on debtors
Sign off and release credit notes as per DOA, analyse reasons and implement process improvements
Master data management
Qualifications and experience:
B Comm. degree or equivalent with specialization in finance
Diploma in Credit Management Level 3 or equivalent
Extensive knowledge of-applicable legislation
8-10 years’ experience in a Credit control department
Experience in a centralized environment and system implementation will be advantageous
Experience in Six Sigma/Lean/Process efficiencies will be advantageous
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