SAP SD Consultant at JD Group

Introduction 

• We are looking for a motivated and dedicated SAP SD Functional Consultant who will provide user support and assistance for 3rd level incidents, and resolving business as usual issues aligned to operations and service processes.

Roles and Responsiblities

The Functional Consultant: SD is responsible for configuring and testing SAP Sales and distribution functions and module solutions, as well as troubleshooting and resolution of technical problems. The Functional Consultant: SD is responsible for writing functional and test specifications, as well as training and testing material. The Functional Consultant: SD is responsible for providing user support and assistance for 3rd level incidents, and resolving business as usual issues aligned to operations and service processes.

• Make recommendations to optimise SAP Sales and distribution processes, policies and procedures
• Adhere to all IT Governance Frameworks including policies, procedures, processes and standards
• Identify suitable solutions to new and existing business requirements (changes and projects), and ensure effective resolution of problems and incidents
• Produce portfolio and status reporting in a timely manner and aligned to the agreed communications plan for all relevant stakeholders
• Update and maintain known error database, knowledge base, configuration database as well as testing and training material, and implement a continuous improvement plan to improve the portfolio solutions
• Effectively manage and develop self to deliver on agreed individual and team objectives

Minimum requirements

• 3 year IT related degree (advantageous)
• Certified in TOGAF, Agile Methodologies (advantageous)
• Certified in COBIT, Prince II (advantageous)
• Certified in ITIL 3 (required)
• SAP Specialist Certification (advantageous)
• 3 years SAP design and configuration experience
• 2 years Agile experience (e.g. sprint planning, stand-up)

Competency requirements and Job Specification

• Working with business process/activity owners in understanding business requirement and solution design
• Documenting functional and technical specifications
• Experience in preparation of business cases, business process
• Driving change
• Stakeholder management
• Excellent written and verbal communication skills
• Financial acumen
• Knowledge of Retail SAP architecture, implementation and operations
• Functional knowledge of SAP SD and integration with other SAP modules (WM, Master Data)
• Knowledge of Retail Merchandising Processes
• Knowledge of SAP Master Data module
• Knowledge of development concepts, guidelines and SAP architecture
• Knowledge and application of relevant IT best practices
• Knowledge of IT Service Management principles and frameworks (ITIL 3)
• Knowledge of Project & programme management including methods and tools
• Knowledge of retail industry models
• MS Office proficiency with advanced excel and VISIO
• Indepth knowledge of JD Group policies, practices, processes and systems
• Understanding of the JD Group and HR operating model and value chain
• Express and implied ethical responsibilities
• Personal resilience
• Energy and drive
• Customer orientation
• Team player
• Excellence orientation
• Innovative
• Analytical