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  • Posted: Dec 22, 2020
    Deadline: Not specified
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    We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is...
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    Senior Business Analyst

    Senior Business Analyst
    The Department

    The Delivery department at DigiOutsource is responsible for providing the requirements and processes needed for our Technology department to deliver world-class software required to run global online B2C gaming operations. This includes systems for Customer Service, Marketing, Website development, Live event processing, Risk management and Banking platforms. Our dynamic environment is fast paced, using Agile and self-organising principles for our teams to deliver the highest quality new products.

    Purpose Of The Role

    The Senior Business Analyst position at DigiOutsource is responsible for the end-to-end responsibilities within the Business Analyst framework, from facilitating workshops and requirements gathering through to documentation.

    The Senior Business Analyst will work with relevant stakeholders including, but not limited to, Business representatives, Product Owners, Architects and Technical specialists to define and elicit requirements aligned with the AS-IS implementation in order to get to the TO-BE target state.

    Duties Will Include, But Not Limited To

    • Requirements gathering
      • Liaise with business stakeholders to document business requirements and processes effectively.
      • Elicit requirements from one-on-one discussions with the Business.
      • Facilitate requirements gathering workshops with the Business.
      • Collaborate with internal and external stakeholders to analyse information needs, functional requirements and business processes.
    • Requirements documentation
      • Create and design high quality, lean specifications as requested by the business stakeholders.
      • Define functional requirements of systems to improve quality, performance, external interfaces, and constraints.
      • Outline requirement specifications with the use of standard organizational templates and tools.
      • Collaborate with subject matter experts to understand and define the requirements landscape in order to address the business need.
      • Interpret high level Business brief into detailed requirements.
      • Produce requirements documentation in a format that stakeholders understand.
      • Have thorough knowledge of documentation methods, processes and best practices as described in the BABOK.
    • Requirements vision
      • Manage requirements and ensure they are stored in a central repository and kept up to date.
      • Make contributions in the development of test plans and perform test execution if required.
      • Understand the commercial importance of changes or new features.
      • Drive and challenge Business Units on their assumptions of how they will successfully execute their plans.
      • Review and improve existing processes.
      • Understand the overall scope of the project and be able to identify when requirements are changing
      • Stay updated with Business Analyst best practices and communicate this to their Teams.
      • Define what documentation will be produced and how requirements will be managed.
      • Keep projects on track against the original goals as the project progresses through the detailed analysis.
      • Maintain BA Methodologies, procedures and processes in accordance with industry best practices and adapting these for maximum effect into DOS context.
    • Career development
      • Share personal growth learnings within the Business Analyst team.
      • Mentor / facilitate personal growth of other Business Analysts.
    • Aptitude
      • Serve as the intermediary between the Business and the Software Development Team.
      • Maintain awareness of broader context of assigned work.
      • Understand the impact of the change within the broader context.
      • Be able to provide high quality documentation with a quick turnaround time
      • Be able to manage multiple projects at one time
      • Driving standardisation of ways of working to align to a single vision

    Essential Criteria

    • Education
      • IT-related tertiary degree or diploma.
      • Business Analysis Diploma.
    • Experience
      • 5+ years experience in an IT industry.
      • 5+ years experience as a Business Analyst.
    • Software skills
      • Proficient with MS Office applications.
      • Proficient with wireframing tools.
      • Proficient with BA modelling tools.

    Desirable Critera

    • Education
      • BABOK Certified

    Person Specifications

    • Adaptability
    • Building Relationships
    • Communication
    • Continuous Renewal
    • Critical thinking
    • Stakeholder Orientation
    • Decision Making
    • Efficiency & Effectiveness
    • Integrity
    • Ownership & Accountability
    • Tenacity
    • Stress Management
    • Resilience

    Method of Application

    Interested and qualified? Go to DigiOutsource on myhcm.wd3.myworkdayjobs.com to apply

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