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  • Posted: Apr 12, 2024
    Deadline: Apr 16, 2024
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    GEMS is registered as a restricted membership medical scheme in accordance with the Medical Schemes Act, 1998. Since its inception, GEMS has grown to become South Africas second-largest medical scheme overall, at approximately 1.8 million beneficiaries, and the biggest restricted membership medical scheme.


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    Senior Manager: HR Operations

    The position of Senior Manager: HR Operations is vacant. The Senior Manager HR Operations will report directly to the Chief Corporate Services Officer. The position is based in Pretoria and is a permanent position for employment.

    The total remuneration package will be market related and is negotiable, based on qualifications and experience.

    The Senior Manager HR Operations will execute and manage the overall operational HR strategy and human capital services, including day to day management of HR operations, ensure that the Scheme is serviced proactively. The incumbent will be responsible for the development and implementation of human resources policies and practices throughout the organization to support strategic objectives and to ensure legal compliance.

    In addition, the incumbent will conceptualize, develop, implement and manage the Human Resources function, supporting the Chief Corporate Service Officer through the implementation of the following Key Performance areas:

    • Lead the HR Operations division and oversee all day-to-day HR Operations Implement best practices and ensure HR operational services across the organization. Develop and enforce HR
    • Policies and procedures.
    • Manage the total rewards program including compensation, benefits, rewards and recognitions.
    • Conduct Salary benchmarking, analyze market trends, and structure competitive pay bands. Partner with leadership on rewards strategies to attract and retain top talent.
    • Develop an effective recruitment strategy to acquire top talent. Manage recruitment process for executive and leadership roles.
    • Enhance onboarding and off boarding programs for a positive hire to retire experience. Oversee employee wellness programs, interventions, and engagement initiatives.
    • Lead employment relations strategy and oversee collective bargaining agreements. Build partnerships with stakeholders to foster positive employee relations.
    • Mediate disputes and conflicts to maintain a healthy workplace. Drive Employment equity and transformation initiatives
    • Develop and execute the EE Plan to meet diversity and inclusion goals.
    •  
    •  Divisional reporting – Establish HR Metrics and reporting to demonstrative impact of HR programs.
    • Prepare reports for executive team, board and various stakeholders.
    • Manage HR Systems, analytics and reporting to support data-driven decisions.
    • Lead adoption of self-service tools and technologies to optimize HR Service delivery. Develop internal communications plans and campaigns to support HR goals.
    • Collaborate cross functionality to ensure alignment with corporate messaging. Ensure legal and regulatory compliance for all HR policies and Activities.
    • Lead ethics and corporate governance initiatives as they relate the HR.

    Qualification requirements are:

    • Minimum a 3-year Degree/ BTech, Bachelors, Advance Diploma (NQF level 7) in Human Resources/Industrial Psychology or similar
    • A related postgraduate qualification will be beneficial
    • Must have previous remuneration and benefits experience
    • Minimum 5 – 8 years’ work experience; 5 of which must be at a management level. At least 3 years’ experience with SAGE or a similar payroll system.
    • Demonstrates integrity by modelling the Scheme’s values and ethical standar

    Behavioural Competencies

    •  Advocates and promotes the vision, mission and strategic objectives of GEMS Displays cultural, gender, race and age sensitivity as well as adaptability
    • Be organised and have good time management skills
    • Be analytical and have the ability to analyse and interpret remuneration data
    • Ability to work under pressure and to effectively handle multiple tasks without compromising quality, team spirit positive working relationships
    • Have excellent written and verbal communication and interpersonal skills Have the ability to work well as part of a team
    • Be computer literate on an advanced level Have a diligent work ethic with attention to detail Self-motivated and pro-active
    • Have strong negotiation skills
    • Ability to give advice and engage with senior stakeholders
    • Extensive knowledge of Labour legislation and Codes of Good Practice
    • Extensive knowledge of human resources management practices, procedures and policies Extensive experience in report writing and excellent PowerPoint and presentation development skills
    • Extensive knowledge of writing and presenting HR policies and procedures Excellent research and data interpretation skills.

     Desirable

    • Have an understanding of the medical schemes industry 

    Method of Application

    Interested and qualified? Go to Government Employees Medical Scheme RSA on www.gems.gov.za to apply

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