Senior Manager Leadership and Culture at Pick n Pay Stores Limited

• This role will craft and execute the culture transformation blueprint to enable and cultivate high-performance and values-driven employee engagement.
• This includes the design and development of the Leadership Development Philosophy to empower leaders, build effective teams and drive business results.
• This role will serve as a strategic partner to senior leaders, the People team and cross-functional business areas to ensure that our culture and leadership capabilities evolve with the needs of the business.

Minimum Requirements

• Bachelor’s Degree in Human Resources, Organisational Psychology, or related field (Required)
• Master’s Degree in Leadership, Change, or Organisational Development (Preferred)
• Minimum 10 years in Human Capital with at least 3 years in a senior leadership or organisational development role.
• Proven experience in culture development, organizational change management or related roles.
• Strong understanding of organizational dynamics, behavioural psychology and cultural transformation.
• Excellent communication and interpersonal skills, with the ability to inspire and influence others.
• Demonstrated leadership capabilities, with a track record of driving cultural initiatives at scale.
• Emotional intelligence and empathy to understand and address diverse perspectives and needs.
• Strategic thinking and the ability to align cultural initiatives with business objectives.
• Experience in measuring and evaluating cultural impact, using data-driven insights to inform decision-making

Competencies

Cognitive

• Analysis & Judgement: Uses global and internal insights to shape leadership and culture strategy with long-term organisational impact.
• Problem Solving: Interprets complex people-related challenges and drives holistic, human-centered solutions.

Personal

• Drive: Creates urgency and momentum around change and leadership development. Demonstrates commitment through personal energy and resilience.

Interpersonal

• Networking and Building Strategic Relationships: Builds trusted internal partnerships and external alliances to advance the culture agenda.
• Engaging Diversity: Champions inclusion, designs equitable interventions, and promotes forums for diverse voices.

Communication

• Influencing & Negotiation: Leads through facilitation and persuasion. Uses storytelling to inspire action and unify messaging across stakeholders.
• Develop, maintain and implement People and Culture systems, processes, policies and infrastructure that deliver the strategic objectives.

Functional

• Business Insight & Organisational Agility: Aligns leadership and cultural programmes to business goals. Navigates complex organisational dynamics with influence.
• Knowledge Management: Curates, develops, and shares leadership and culture tools and resources for scale and sustainability.

Leadership

• Strategic Leadership: Frames leadership and culture strategies with foresight, aligning them with business and market direction.
• Motivating People: Energises leaders and teams around a shared purpose. Creates platforms for co-ownership and contribution.
• Modelling the Values: Embodies Pick n Pay’s values. Promotes ethical leadership and holds self and others accountable.
• Execution Management: Leads with discipline, continuously tracking impact and evolving strategy based on insight.

​​​​​​​Key Responsibilities

• Define and articulate the organization’s core values and cultural aspirations aligned with the business’s transformational turnaround strategy.
• Develop and implement culture initiatives and practices to promote a positive and inclusive workplace.
• Lead cultural change initiatives to foster and enable a high-performance culture that aligns with company goals and the diversity and inclusion culture programme.
• Drive and integrate employee engagement efforts through various engagement platforms, communication channels and employer branding programmes to enhance external market visibility and brand awareness.
• Establish and maintain channels for open communication and feedback across all levels of the organization to align and embed the desired culture cross-functionally across the enterprise.
• Collaborate with leadership to embed and hardwire the required behaviours and values into organizational practices.
• Analyse cultural insights (e.g. employee engagement survey data, leadership and organizational diagnostics) and align appropriate interventions to address culture transformation imperatives.
• Initiate the design, implementation and monitoring of external sentiment analysis and metrics to track progress and identify areas for improvement.
• Partner across the business to craft, shape and deliver culture change initiatives that embed values, enable change agility and foster inclusion and belonging.
• Lead the design, development and implementation of the enterprise-wide leadership development framework and philosophy aligned to business capability needs.
• Design and deliver and manage leadership programmes for emerging, mid-level and senior leaders and ensure integration into the broader talent life cycle, including performance management, internal mobility and succession planning.
• Provide strategic guidance and capability-building support to HRBPs and business leaders through change and leadership transformation programmes.
• Ensure leadership and culture initiatives are integrated, scalable and measurable and aligned to the turnaround and transformation journey.

Closing date: 16 AUGUST 2025