Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
Read more about this company
- Required to be actively involved in resolving clients’ issues, troubleshooting problems, assist in resolving complaints, follow up and ensure correct process are followed at stores and provide training in line with SOP’s
Minimum Requirements
- Matric / Relevant Diploma
- 2-3 years experience in Warehouse / DC environment
- 1-2 years experience in Warehouse Equipment
- 1-2 years SAP EWM experience
- Valid Driver’s license – applicants may be required to be assessed by external driving School assessor
- 1-2 years Training Facilitator skills/ experience
Competencies
- Analytical Thinking
- Communication
- Self-motivated
- Business Mindedness
- Customer Orientation / Passion for Customer
- Results Orientation
- Technical mindset
- Team Orientation
- Sense of Accountability
Key Responsibilities
- General administration and customer account processing and reconciliations (query resolution process).
- Conducting Daily/Weekly/Monthly/Quarterly stock counts at stores.
- Conducting Visits/Scheduled calls and providing feedback to the relevant stores and staff (if applicable).
- Investigation and resolving incorrect equipment balances.
- Investigate and resolve queries from the business & stores.
- Chase responses on equipment safety queries (if applicable).
- Daily/Weekly/Monthly Reporting – Client- & Internal Reporting on stores visited.
- Logging of necessary activities and Service Requests.
- Logging Collection / Return orders when needed.
- Log necessary escalations to the business on any store-related matters.
- Maintaining a strong relationship with stores/client through query resolution and proactive identification of potential issues.
- Attend meetings if required.
- Compiling and Presenting Key Performance Indicator reporting for Equipment Manager.
Closing date: 14 August 2025
go to method of application »
- To provide essential support and ensure the smooth operation of butchery departments across Pick n Pay retail stores within a centralized operation. This position involves coordinating inventory, admin & data capturing & maintenance, maintaining compliance, and supporting store-level teams with necessary resources and systems.
Minimum Requirements
- Matric (Grade 12), Relevant Diploma or equivalent
- additional certification in administration, supply chain, or food safety is a plus.
Competencies
- Proactive and problem-solving mindset.
- Strong ability to collaborate with diverse teams.
- A keen understanding of the butchery retail environment and customer preferences.
Key Responsibilities
Administrative Support:
- Maintain records related to meat inventory, sales data and supplier transactions.
- Assist with generating and distributing reports on sales, performance, Planning, Volumes and operational metrics.
- Process orders, invoices, and payments for meat products and supplies.
Inventory Coordination:
- Monitor stock levels across stores or central locations to ensure availability and prevent overstocking or shortages.
- Work with suppliers to place orders and track deliveries.
- Coordinate with store-level teams to facilitate timely product restocking.
Compliance and Quality Control:
- Ensure all butchery departments meet health, safety, and hygiene standards as per regulatory requirements.
- Monitor compliance with company policies regarding meat handling, storage, and waste management.
- Conduct periodic reviews or audits of store processes related to the butchery.
Team Support and Training:
- Act as a point of contact for butchery department staff, answering queries and providing guidance on processes.
- Support training programs for store clerks on best practices, tools, and equipment use.
Customer Service and Communication:
- Address escalated customer concerns or feedback regarding butchery products or services.
- Communicate promotions, pricing updates, and new product introductions to store teams.
Data Management and Reporting:
- Compile and analyze sales data to identify trends and opportunities for growth.
- Create forecasts and reports to guide inventory and staffing decisions.
Operational Support:
- Work closely with the procurement team to manage supplier relationships and negotiate contracts.
- Assist in planning and implementing promotions, seasonal campaigns, or special events involving the butchery department.
- Support new store openings or remodels, focusing on the butchery department setup and training.
Closing date: 12 August 2025
go to method of application »
Purpose
- The primary purpose of this role will oversee the implementation and documentation of agreed upon finance business solutions systems and process optimisation requirements.
- This role will work on initiatives that may or may not include technology, with a primary focus on continuous improvement of the Business Solutions catalogue processes and systems.
- The role will also be responsible for testing integrated process and system enhancements, determining their impact across the Business Solutions areas and ensuring that the Business Solutions requirements are met.
- The incumbent will play a pivotal role in enhancing our business solutions catalogue, streamlining processes, and optimising systems to ensure operational efficiency and effectiveness.
- By taking the lead in continuous improvement initiatives, this position will contribute to the organisation's mission of delivering exceptional business services to internal and external stakeholders.
- Furthermore, the role encompasses the responsibility of testing and validating integrated processes and system enhancements.
- The successful candidate will work closely with cross-functional teams to ensure seamless integration and performance of systems, guaranteeing that they meet the evolving needs of our business.
Minimum requirements
- Diploma or Bachelor's degree in Finance or a related field
- At least 5 years’ retail experience
- At least 3 years' experience within a business optimisation environment
- Experience documenting, auditing and improving business processes and procedures, preferably in a finance environment
Competencies
- Analysis (including Attention to Detail)
- Judgment and decision-making
- Networking and Liaison/ Building strategic relationships
- Engaging Diversity
- Influencing and Negotiation
- Monitoring
- Business Insights
- Organisational Agility
- Strategic Leadership
- Motivating People
- Modelling / Living the Values
- Practical Execution Management (Planning and Organising)
- Excellent communication to facilitate interaction between cross-functional stakeholders.
- Excellent organisational skills
- Excellent analytical and problem-solving skills.
- ERP system knowledge / skills, preferably SAP
- Business process documentation skills
- Coordination and interpersonal skills
Key responsibilities
Continuous Improvement & Operational Excellence
- Ensure that integrated business initiatives meet all finance business solution requirements.
- Continuously seek opportunities for process and system improvement.
- Document and define identified system or process improvement requirements.
- Liaise with functional teams through the enhancement phase to ensure that requirements are being met.
- Assist with the formulation and interpretation of business rules and business processes.
- Test and document identified system improvement initiatives prior to implementation.
- Proactively identify opportunities for continuous improvement in business services.
- Collaborate with agile teams to implement improvement initiatives and track progress.
- Engage with stakeholders and gather feedback to inform improvement efforts.
- Foster a culture of continuous improvement among team members and stakeholders.
- Report on the results and benefits achieved through continuous improvement efforts.
Risk and Control Management
- Document, coordinate, participate and support business process updates for each business area.
- Develop detailed current and future state process maps and additional supporting documentation where required.
- Work closely with the broader business services team to identify business risks and ensure processes are in place to mitigate those risks.
- Ensure financial completeness and accuracy of all enhancements.
Stakeholder Management
- Establish and maintain effective working relationships with cross-functional teams.
- Collaborate with stakeholders to understand their needs and expectations.
- Act as a liaison between Agile teams and stakeholders, facilitating effective communication.
- Provide timely updates to stakeholders on the progress of system and process optimization projects.
- Resolve conflicts and address concerns that may arise during collaborative efforts.
- Foster a positive and productive working environment through strong interpersonal skills and clear communication.
- Manage relationships with external service providers, Business leaders, Centre of Excellence; and Businesses, and Reporting Centre of Excellence, Information Technology.
- Support, collaborate and partner with business process owners and stakeholders in a manner that facilitates shared understanding.
- Work closely with across the business solutions central functions to ensure consistent and effective collaboration.
Process Optimisation and Documentation
- Partner with each Business Solution function to analyse existing processes within Business Solutions for areas of improvement.
- Develop and maintain process documentation, including workflows and standard operating procedures.
- Lead process optimisation initiatives to enhance efficiency and reduce errors.
- Collaborate with agile teams to implement process improvements and track their effectiveness.
- Regularly review and update process documentation to reflect changes and improvements.
- Ensure compliance with regulatory requirements and industry standards in process documentation.
- Ensure that enhancements to current or new processes implemented are communicated and trained to the relevant business services stakeholders.
- Support the business solutions central teams on new processes and systems as required.
System Implementation and Optimisation
- Collaborate with cross-functional teams to identify system implementation needs.
- Develop and maintain a comprehensive understanding of existing systems and their potential for optimisation.
- Implement and oversee changes to systems, ensuring minimal disruption to ongoing operations.
- Continuously monitor system performance and gather user feedback for improvement.
- Keep abreast of industry best practices and emerging technologies for system optimization.
- Document all system changes, configurations, and enhancements for reference and compliance.
Testing and Validation
- Develop test plans and scenarios for integrated processes and system enhancements.
- Coordinate and execute testing activities in collaboration with Agile teams.
- Identify and report defects and issues, working to resolve them promptly.
- Ensure that system enhancements meet user requirements and are aligned with business goals.
- Conduct user acceptance testing and provide training and support as needed.
- Document test results, including success criteria and lessons learned
Closing date: 15 August 2025
go to method of application »
- To manage resources in order to maximise turnover and minimise shortage in the Bakery Department. Ensures that standards, processes and policies are adhered to.
Minimum Requirements
- Preferably NQF 3 Bakery qualification
- Experience as a Baker / Bakery Supervisor.
- Minimum of 3 years Baker experience
- The incumbent may also be expected to perform other duties as assigned from time to time.
- This position will require transferability between stores.
- Willing to be flexible and multi-skilled
Competencies
- Management skills - Ability to Monitor and develop other’s performance. Acknowledges good performance, confronts and corrects poor performance
- Problem solving skills - Ability to solve new/unfamiliar problems by generating workable solutions
- Time Management skills - Ability to identify/prioritise urgent matters and attend to them immediately
Key Competencies
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up); security procedures are adhered to; and that services and products are provided to customers in the above manner by all bakery staff
- Plan and co-ordinate daily, weekly and monthly production of all Bakery products according to company specifications
- Order and manage stock effectively
- Follow up and control expenses according to laid down standards
- Ensure that all admin procedures are complied with and completed on time (including scheduling of staff, leave requests, pricing, costs etc)
- Conduct regular quality checks
- Prevent wastage/shrinkage/damages
- Ensure that all administration is completed accurately and timeously
- Analyse, maintain and update relevant information/documentation, take required action when necessary
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services.
- Analyse profitability of department, make recommendations or take required actions
- Manage employees to ensure standards are maintained by competent, motivated employees
Closing date: 15 August 2025
go to method of application »
- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum requirements
- Matric/ Grade 12
- Preferably NQF 3 Bakery qualification
- Experience as a Baker / Bakery Supervisor
- Minimum of 3 years Baker experience
- The incumbent may also be expected to perform other duties as assigned from time to time.
- This position will require transferability between stores.
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
Key responsibilities
- Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative noncompliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
Closing date: 16 August 2025
go to method of application »
- To lead and execute the enterprise-wide learning and development agenda, with a core focus on building deep technical and service excellence capabilities across Pick n Pay’s operational workforce.
- A central pillar of this role is to establish and lead the disruption called Fresh Food Academy (FFA), a flagship capability-building engine focused on Produce, Deli, Bakery, and Butchery.
- The SM of L&D will ensure that learning frameworks are role-specific, scalable, regionally supported and directly tied to performance, customer satisfaction and compliance outcomes.
Minimum Requirements
- 10+ years in Learning and Development, with 5+ in a senior leadership role.
- Experience in food retail, hospitality, service industry, FMCG or technical education required.
- Track record in setting up academies or similar technical capability programmes.
- Bachelor’s degree in Education, Human Resources, Organisational Development, or Food Technology.
- Postgraduate qualification in Learning & Development/HR or related field.
- ETDP SETA-accredited Assessor/Moderator credentials (advantageous).
- Advantageous: Exposure to QCTO, SAQA-accredited program design.
Competencies
Cognitive
- Analysis: Use performance data to prioritise technical learning in underperforming categories (e.g., shrinkage, quality).
- Judgement: Make decisions that balance operational speed with long-term capability building.
Personal
- Drive: Champion the FFA as a vehicle for elevating customer-facing excellence and food credibility.
- Ethical Behaviour: Embed integrity, food safety and customer-first practices into every learning initiative.
Interpersonal
- Building Relationships: Influence across Store Ops, Trading, Regional HR and Suppliers.
- Customer Service Orientation: Ensure that service delivery is built into every learning module.
Communication
- Influencing and Negotiation: Secure business buy-in for learning programs and funding.
Functional
- Business Insight: Align the FFA with broader trading performance levers like margin protection, waste reduction, and brand trust.
Leadership
- Strategic Leadership: Position the Fresh Food Academy as a driver and disrupter for store excellence and future-fit workforce readiness.
- Execution Management: Deliver against rollout plans with strong QA, tracking and continuous improvement cycles.
Key Responsibilities
L&D Strategy and Governance
- Define and govern the enterprise-wide L&D strategy focused on technical proficiency, service delivery and frontline capability uplift.
- Develop learning policies, governance processes and compliance tracking systems.
- Drive strategic reporting on learning metrics (e.g time-to-competence, performance improvement, and ROI).
Fresh Food Academy (FFA) – Build and Execution
- Establish and operationalise the Fresh Food Academy as the technical learning centre for Produce, Deli, Bakery, and Butchery.
- Design occupationally aligned pathways, learnerships, and certifications (e.g., NQF-aligned) for each food division.
- Collaborate with Trading, Store Ops, Food Safety, and QA to ensure FFA content reflects store excellence, hygiene, merchandising, and customer care standards.
- Oversee the rollout of entry-level and advanced learning progammes and align to succession into roles like Blockmen and Bakery Managers.
Capability Framework and Learning Design
- Build a Skills and Capability Framework for all operational and fresh food roles.
- Map learning interventions to real performance indicators (e.g., waste reduction, sales uplift, compliance audits).
- Design modular learning (classroom, e-learning, in-store practicals) that enables consistent standards across all regions.
National Learning Deployment
- Manage the Development Partners and regional Learning Partners to ensure consistent rollout and localisation of learning programs.
- Establish a quality assurance process across all facilitators and training environments.
- Ensure digital learning adoption through LMS platforms and self-paced toolkits.
External Partnerships and Funding
- Engage with SETAs, QCTO and industry bodies to accredit programs and unlock discretionary grants.
- Oversee vendor selection and manage provider SLAs in line with FFA and enterprise learning priorities.
People Leadership
- Lead and coach a national L&D team responsible for functional, regional and divisional bespoke learning.
- Create a performance-driven learning culture with strong feedback, coaching and progression mechanisms.
Closing date: 16 August 2025
go to method of application »
- This role will craft and execute the culture transformation blueprint to enable and cultivate high-performance and values-driven employee engagement.
- This includes the design and development of the Leadership Development Philosophy to empower leaders, build effective teams and drive business results.
- This role will serve as a strategic partner to senior leaders, the People team and cross-functional business areas to ensure that our culture and leadership capabilities evolve with the needs of the business.
Minimum Requirements
- Bachelor’s Degree in Human Resources, Organisational Psychology, or related field (Required)
- Master’s Degree in Leadership, Change, or Organisational Development (Preferred)
- Minimum 10 years in Human Capital with at least 3 years in a senior leadership or organisational development role.
- Proven experience in culture development, organizational change management or related roles.
- Strong understanding of organizational dynamics, behavioural psychology and cultural transformation.
- Excellent communication and interpersonal skills, with the ability to inspire and influence others.
- Demonstrated leadership capabilities, with a track record of driving cultural initiatives at scale.
- Emotional intelligence and empathy to understand and address diverse perspectives and needs.
- Strategic thinking and the ability to align cultural initiatives with business objectives.
- Experience in measuring and evaluating cultural impact, using data-driven insights to inform decision-making
Competencies
Cognitive
- Analysis & Judgement: Uses global and internal insights to shape leadership and culture strategy with long-term organisational impact.
- Problem Solving: Interprets complex people-related challenges and drives holistic, human-centered solutions.
Personal
- Drive: Creates urgency and momentum around change and leadership development. Demonstrates commitment through personal energy and resilience.
Interpersonal
- Networking and Building Strategic Relationships: Builds trusted internal partnerships and external alliances to advance the culture agenda.
- Engaging Diversity: Champions inclusion, designs equitable interventions, and promotes forums for diverse voices.
Communication
- Influencing & Negotiation: Leads through facilitation and persuasion. Uses storytelling to inspire action and unify messaging across stakeholders.
- Develop, maintain and implement People and Culture systems, processes, policies and infrastructure that deliver the strategic objectives.
Functional
- Business Insight & Organisational Agility: Aligns leadership and cultural programmes to business goals. Navigates complex organisational dynamics with influence.
- Knowledge Management: Curates, develops, and shares leadership and culture tools and resources for scale and sustainability.
Leadership
- Strategic Leadership: Frames leadership and culture strategies with foresight, aligning them with business and market direction.
- Motivating People: Energises leaders and teams around a shared purpose. Creates platforms for co-ownership and contribution.
- Modelling the Values: Embodies Pick n Pay’s values. Promotes ethical leadership and holds self and others accountable.
- Execution Management: Leads with discipline, continuously tracking impact and evolving strategy based on insight.
Key Responsibilities
- Define and articulate the organization’s core values and cultural aspirations aligned with the business’s transformational turnaround strategy.
- Develop and implement culture initiatives and practices to promote a positive and inclusive workplace.
- Lead cultural change initiatives to foster and enable a high-performance culture that aligns with company goals and the diversity and inclusion culture programme.
- Drive and integrate employee engagement efforts through various engagement platforms, communication channels and employer branding programmes to enhance external market visibility and brand awareness.
- Establish and maintain channels for open communication and feedback across all levels of the organization to align and embed the desired culture cross-functionally across the enterprise.
- Collaborate with leadership to embed and hardwire the required behaviours and values into organizational practices.
- Analyse cultural insights (e.g. employee engagement survey data, leadership and organizational diagnostics) and align appropriate interventions to address culture transformation imperatives.
- Initiate the design, implementation and monitoring of external sentiment analysis and metrics to track progress and identify areas for improvement.
- Partner across the business to craft, shape and deliver culture change initiatives that embed values, enable change agility and foster inclusion and belonging.
- Lead the design, development and implementation of the enterprise-wide leadership development framework and philosophy aligned to business capability needs.
- Design and deliver and manage leadership programmes for emerging, mid-level and senior leaders and ensure integration into the broader talent life cycle, including performance management, internal mobility and succession planning.
- Provide strategic guidance and capability-building support to HRBPs and business leaders through change and leadership transformation programmes.
- Ensure leadership and culture initiatives are integrated, scalable and measurable and aligned to the turnaround and transformation journey.
Closing date: 16 AUGUST 2025
go to method of application »
- This role is accountable to deliver a regionally or business unit specific tailored learning and development solutions aligned with the business strategy. This role identifies capability gaps, designs and facilitates learning interventions and collaborates with the central L&D practice team to ensure delivery excellence within a decentralised structure.
- The role enables a strong culture of continuous learning while ensuring alignment with national standards and frameworks.
- Relevant degree in HR, Business, or Psychology
- Post-graduate qualification preferred
- 3-5 years in HR and Learning & Development with regional or multi-site exposure
Competencies
- Conceptual / Abstract / Big Picture Thinking
- Facilitation Skills
- Engaging Diversity
- Organisational Agility
- Motivating People
- Business Insight
- Modelling / Living the Values
- Practical Execution Management
Key Responsibilities
Partner with the Lead HRBP and BU/Regional Leadership:
- Collaborate with the HRBP and key operational leaders to understand strategic priorities, workforce challenges and future capability needs specific to the BU/region. Translate these insights into actionable L&D plans that support performance and growth.
Conduct Learning Needs Analyses (LNA):
- Regularly engage with line managers, store leadership and function heads to identify performance gaps and upskilling opportunities. Use data from performance reviews, customer feedback and operational metrics to develop relevant, timely interventions. Focus on key business priorities (e.g. Store Manager mastery, Fresh Food Academy and Frontline capability building)
Design and Deliver Bespoke Learning Solutions:
- Develop targeted learning experiences that address regional skill gaps, such as frontline service delivery, product knowledge, compliance training and leadership development. Delivery methods should vary from face-to-face to digital(e-learning) and on-the-job coaching to ensure flexibility and maximum impact.
Embed and Localise Group-Wide Initiatives:
- Act as the regional anchor for group-level L&D initiatives, ensuring consistent implementation while adapting content to resonate with local culture, language and store dynamics. Coordinate launch plans, stakeholder briefings and change management communication.
- Monitor Learning Effectiveness and Engagement through reporting:
- Track participation, completion and learner feedback across interventions. Conduct on-the-ground observations, pulse checks and feedback loops with leaders to assess knowledge transfer and behaviour change then adjust as necessary.
- Conduct gap analyses on learning tools (Workday, online platforms) and report on actual vs. target participation and effectiveness
- Complete and maintain monthly Regional Learning Dashboards and reports to support decision-making
Ensure Skills Development Compliance:
- Work closely with the central L&D governance team to track training records, learner portfolios and progress aligned with the Workplace Skills Plan (WSP) and Annual Training Report (ATR). Drive SETA-aligned processes in the region, including managing external provider partnerships and learnership tracking.
- Continuously Improve Learning Practices:
- Provide input into the evolution of L&D content, methodologies and facilitator standards based on regional learnings. Contribute case studies, pilot results and best practices back to the L&D Centre of Excellence to inform broader organisational improvements. Collaborate with the Employee Experience team to implement functional learning projects and act as a change agent to improve outcomes
Closing date: 16 AUGUST 2025
go to method of application »
- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum requirements
- Grade 12/ Matric
- Minimum 2 – 3 years’ experience in a supervisory role
- Clothing/ General Merchandise experience required.
Competencies
- Communication
- Controls quality & standards
- Customer orientation / Passion for customer
- Delegation
- Team orientation
Key responsibilities
Merchandise Management
- Ensures that hygiene, housekeeping and safe work standards are maintained
- Monitors adherence to merchandise/display standards
- Conducts regular quality checks on merchandise
- Checks that pricing of products are correct
- Optimises stock levels
- Ensures the safe handling of and disposal of hazardous chemicals
- Identifies possible hazards in the workplace
- Manages inventory
- Monitors quality checks on merchandise
- Checks and advises on merchandising safety and hygiene standards
- Monitors competitor developments and customer profiles
- Develops and builds supplier relationships
- Analyses category performance
Finance
- Monitors departmental gross margins and turnover and identifies deviations
- Conducts bi-annual stock take
People Management & Development
- Evaluates the performance of subordinates against agreed objectives and standards
- Monitors, assists and advises on staff performance
- Supervises staff
- Provides input into scheduling requirements for the department
Operations & Maintenance
- Ensures that all equipment is maintained in effective working order
- Ensures that equipment is operated in accordance to laid down standards
- Ensures that checks are carried out on faulty equipment before calling out relevant contractor
- Ensures that back-ups are well maintained
Shrinkage & Security
- Controls Soilage
- Controls mark-downs and shrinkage
- Ensures adherence to security procedures
- Implements shrinkage control measures
- Monitors all areas of possible loss due to theft, freebagging, fraud, and/or carelessness
- Opens and locks store
- Attends to alarm call-outs
- Ensures that cash office procedures and security checks are adhered to
Administration
- Completes all relevant administration documentation
- Monitors and checks accuracy of LAN listing wit reference to incorrect barcodes and discontinued lines
- Monitors and checks that price changes are actioned daily
- Analyses stock reports
- Confirms daily rosters and follows up on deliveries
- Utilises daily stock reports
Customer Service Management
- Provides customers with information on store layout, product availability and customer services
- Listens, confirms and responds to customer request for products and services
- Deals with customers who wish to return/exchange/repair goods previously purchased
- Performs front-line duty
- Handles customer complaints
Sales Promotions
- Plans and implements sales promotions
- Plans and implements the execution of in-store promotions
- Monitors the implementation of promotional activities in store
- Evaluates the success of promotional activities in-store
Closing date: 13 August 2025
go to method of application »
- Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.
Minimum requirements
- Matric/ Grade 12
- Drivers' License
- 2-4 years relevant retail experience
Competencies
- Create, read and interpret reports
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Good personal communications skills
- Adhere to standards, procedures and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
Key responsibilities
- Assist Store Manager to maintain Local’s total employee cost tramline of 5.5% of turnover
- Assist Store Manager to ensure staff work schedules are in place three weeks in advance
- Assist Store Manager in completing Kronos edits daily
- Food Safety score to be above 86%.
- Ensure all store staff are scheduled when and if required to the business needs to maintain the total employee cost of 5.5%
- Maintain daily Kronos edits and ensuring staff are scheduled three weeks in advance.
- Ensure that stock levels are maintained and out of stocks are minimized within the specified Local tramlines.
- Implement and maintain the Local disciplines of display and merchandise standards as per the Local plan o grams and communicate to all staff responsible for managing these standards. This includes ensuring that all products and clearly ticketed and priced correctly.
- Implement and maintain the specific compliance requirements consistently across all departments in terms of Hygiene, Housekeeping and Food Safety, Employee health and safety, Basic labour relations and Local’s internal standards, Policies and Procedures.
- Drive on the job training that will ensure that staff are skilled and aligned to what is required by Local in terms of delivery quality products and service aimed at exceeding customer expectations.
Closing date: 14 August 2025
go to method of application »
Requirements
- Operate all Butchery Equipment including the Bandsaw.
- Report any defective equipment/utensils to the Butchery Manager.
- Control, Merchandise and Promote stock according to laid down procedures and standards.
- Prepare and break various meat carcasses according to laid down specifications.
- De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors.
- Prevent wastage / shrinkage / damages.
- Check temperatures and monitor/maintain the cold chain.
- Provide the required product or services and handle customers in a courteous and businesslike manner.
- Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.
- Assist with the receiving of meat from suppliers.
- Assist with training staff on various new products / lines.
- Must comply with the medical criteria required by the OHS Act for the Butchery.
- All applicants will be required to successfully complete the appropriate numeracy screening assessments.
- Grade 12
- Must be customer minded and a team player.
- Good communication skills – listen carefully and respond appropriately.
- Have passion for the product and a sense of urgency.
- Ability to complete tasks accurately.
- Develop Self – look for opportunities to grow and develop self.
- Able to cut / manufacture / produce various meat products e.g. loin chops, roast, etc., (This skill will be tested).
- Able to work in a cold environment.
- Be physically able to lift carcasses and containers of meat.
go to method of application »
- This exciting opportunity exists in our Online Shopping Division at our PnP Offices.
- We are looking for a customer centric and commercially minded Category Manager to manage the end-to-end sales and profitability of a category through close collaboration with the category heads, the analysis of profit margin and sales data, and the execution of the category strategy across online platforms.
Minimum requirements
- Relevant Degree/Diploma qualification advantageous
- A minimum of 3 years' experience in Category Management – eCommerce category management would be advantageous.
- SAP &BW knowledge advantageous
- Previous experience in the FMCG and or General Merchandise industry will be advantageous
- Previous experience within the retail environment advantageous
- Proficiency in MS Excel essential
- Working knowledge of Microsoft Office tools
Competencies
- Numerical reasoning
- Solutions-oriented, Can-do attitude & Self-motivated
- Strong organizational & prioritization skills
- Excellent communication skills, both verbal & written Admin orientated
- Ability to interact with internal& external stakeholders at all levels
- Ability to influence and persuade
- Adaptable to change
- Comfortable with learning and adapting to new systems
- People orientation
- Attention to detail
- Partner with the Commercial Head and category teams to ensure that business strategies are effectively executed across all eCommerce touchpoints.
- Ensure listing of all products for eCommerce, as ranged by commercial team.
- Develop the best possible customer proposition by implementing assortment planning based on data and customer analytics, being competitively priced, ensuring attractive promotions and a visually appealing and customer centric eCommerce platforms.
- Drive Sales with new and creative sales growth strategies and drives the category strategy in line with the online promotional strategies, product & promotional plans.
- Work with demand planners to ensure stock is available to meet the customer’s demands.
- Manage each product category in a way that enables maximum consumer appeal while maximizing profit mix
- Identify launches within category Trade Plans and content to drive online awareness and seeks new opportunities for online marketing campaigns
- Act as the digital ambassador for the category by liaising between eCommerce, marketing, retail media, data science and the commercial team to champion digital growth.
- Drive merchant behavior –provides thought leadership and awareness amongst merchants and suppliers
- Align with marketing, merchandising and category teams to execute promotions, seasonal campaigns, and product launches on eCommerce platforms.
Closing date: 17 August 2025
go to method of application »
- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum requirements
- Matric Grade 12.
- Experience / training in foods retail and management of resources.
- Minimum of 2 years in a supervisory position
Competencies
- Assertive
- Attention to detail
- Communicate
- Conscientious (by the book)
- Customer minded
- Monitor and develop other’s performance
- Sense of urgency
- Team player
- Thorough/accurate
Key responsibilities
- Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures produce is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Understand customer needs and communicate these to demand planning
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages non-conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative non compliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
Closing date: 14 August 2025
go to method of application »
- To manage all aspects of hygiene and safety within the Bakery Department.
- Manages production process and stock in order to maximize gross margins and profits. Ensures that operating standards are maintained.
Minimum requirements
- Grade 12
- Preferably NQF 3 Bakery qualification
- 1- 2 years' experience as a Bakery Supervisor/ Manager
Competencies
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Bakery Skills
- Production Planning
Key responsibilities
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative non compliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
Closing date: 14 August 2025
go to method of application »
- We are looking for an experienced and self-motivated Inventory Manager to join our team! As an Inventory Manager, you will monitor and report on the company’s inventory and action accordingly.
Minimum requirements
- Matric (attach certified copy to application)
- 2 years relevant retail/inventory experience
- Experience in managing a department
- Must have a valid South African ID (attach copy to application)
- Must have a valid Driver’s license code 08 (attach certified copy of license)
- Must be successful in at least 2 competency based interviews
- Must be flexible and willing to be transferred between stores
Competencies
- Team Leadership
- Verbal and written communication
- Organizational skills
- Attention to detail
- Problem solving
- Data analysis
- Interpersonal ability
- Team oriented
- Proactive critical thinking
Key responsibilities
- Perform counts and ensure all inventory is accounted for and reported according to SOP and report deviations on merchandise standards to Store Manager.
- Plan, implement and manage procedures to optimize inventory control Identify shortages and act in a timely manner.
- Oversee daily operations and identify bottlenecks.
- Assess inventory output on a daily, weekly, or monthly basis to identify trends in productivity.
- Oversees, mentor and coach team member's and ensure that performance is monitored , and correct undesired behavior.
Closing date: 15 August 2025
go to method of application »
- To drive the development of new and innovative products for Pick n Pay end to end offering, as well as improve the innovation in the category that will drive the sales, increase market share thus positioning the company as the leader in the industry in collaboration with Commercial and vendor partners
MINIMUM
- Relevant Degree/Diploma in Consumer Science/Food Science/Product Development
- 1-2 years product development experience
- Valid driver’s license
- Computer literacy – Excel, word, PowerPoint.
- Strong analytical skills and ability to interpret sensory data and nutritional information.
- Experience with regulatory guidelines for food products and labeling.
- Ability to work independently and manage multiple projects effectively.
- Excellent communication and presentation skills.
Competencies
- Ability to work in a fast-paced environment.
- Strong attention to detail, creativity, and problem-solving skills.
- Proficiency in creating and adapting recipes based on dietary needs and trends
- Experience in training staff on new recipes and costing strategies.
- In-depth knowledge of food costing, pricing strategies, and maintaining food margins.
- Ability to calculate and adjust recipe costs for profitability without compromising quality.
- A passion for staying updated with the latest culinary trends and techniques.
Key Responsibilities
- Develop and effectively implement the Innovation Agenda for the product area by identifying suitable products for new and improved offers to ensure outstanding product deliverables
- Troubleshoot formulation challenges and optimize recipes for cost efficiency and scalability.
- Document development processes and findings, preparing reports for internal and external stakeholders.
- Defined product development process is followed, including products sign offs and Commerical alignment
- Ensure the successful launch of all new products, both regionally and nationally within the stipulated launch periods.
- Ensure packaging process is followed, and awareness of sustainability targets
- Monitor sales and profitability of products
- Work with Product Developers according to company values.
- Develops and implements contingency plans to close development gaps
Closing date: 18 August 2025
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail