Senior Office Administrator - Cape Town at Webhelp SA

What you’ll be doing in this role

• Coordinating and managing administrative tasks with precision and efficiency
• Maintaining and refining documentation, including bid rate cards and standard request for proposal (RFP) responses, in alignment with company protocols
• Organising and overseeing bid collateral in a centralised repository for easy access and management
• Collaborating with departments to streamline solution development and execution
• Monitoring pipeline activities, pricing strategies and solution modifications, providing insightful reports
• Supporting client branding initiatives during visits and crafting engaging presentations and well-structured agendas
• Maintaining an up-to-date client database containing relevant information and collateral
• Handling payment processing and managing chargebacks related to client expenses
• Assisting in organising and managing government funding opportunities, client-funded events, client meetings and townhall meetings
• Partnering with facilities and Operations Directors to address site maintenance issues based on client feedback
• Developing and curating a comprehensive bid and marketing library to enhance business strategies
• Supervising the administrative hub including overseeing the travel desk, supplier management and finance tasks

Your qualifications and experience

• Minimum of 5 years’ experience in senior administrative roles
• Project management skills and the ability to manage numerous projects simultaneously
• Excellent communication and interpersonal skills
• Ability to communicate effectively with all stakeholder levels, locally and globally
• High level of resilience and ability to work in a fast-paced environment
• Previous experience in managing a Central Administration team (advantageous)
• Proficiency in Excel and PowerPoint
• Experience working with third-party organisations