Senior Officer: Provincial Operations (North West) at Services Seta

Description

Stakeholder Engagement and Representation

• Career exhibitions supported through representation and participation Support the planning of outreach programmes
• Provincial stakeholder capacitation and engagement sessions logistics facilitated
• Outreach programmes in consultation with the relevant Portfolio Unit or Department outside Operations coordinated and implemented
• Oversee the dissemination of relevant information to the Provincial stakeholders
• Supervise the compilation of reports on Provincial Office deliverables and processes

Stakeholder Mobilisation and Capacitation

• Support Cold calling of LPE (Levy Paying Employers) and NLPE (Non-Levy Paying Employers) to obtain authorised contact information for key stakeholders
• Stakeholders mobilised to participate in all Operations business processes
• Annual schedule of stakeholder capacitation sessions communicated and implemented offering quarterly sessions on all Operations business processes

Oversee Stakeholder Relations in the Province

• Support stakeholders in meeting Services SETA requirements in the province
• Facilitate the education of stakeholders in the Province regarding Services SETA policies on accreditation, grant funding, training, assessment, internal moderation, learning programmes and all other relevant policies
• Support to conducting of due diligence on the entities applying for Discretionary Grant allocations on behalf of the head office
• Facilitate partnerships with providers of learning programmes in the province
• Represent SSETA in meetings and forums, at Provincial level as and when delegated or required

Provincial Office Maintenance

• Provincial Office building maintenance requirements reported
• Provincial Office facilities including cleaning and sanitation, gardening, safety and security, water, electricity, and vehicles management supported daily
• Provincial Office ICT equipment and infrastructure maintenance requirements reported
• Provincial Office assets, travel, stationery, catering, other requisitions and petty cash complied for approval in compliance with Finance requirements

Discretionary Grant (DG) Project Monitoring and Support

• Project induction conducted and reports verified an/or validated and submitted for approval within SOP turnaround times before tranche invoice due dates informing finance of early learner terminations
• Project monitoring conducted and reports verified an/or validated and submitted for approval within SOP turnaround times before tranche invoice due dates informing finance of early learner terminations
• Project remediation notices issued post induction and monitoring within SOP turnaround times and followed through to conclusion, specifically learner terminations and compliance matters
• Project invoicing supported to ensure submission in accordance with tranche payment model
• Workplace approval and remediation supported
• Project planning, enrolments and closures supported
• Identification and escalation of potential project rescue and recovery risks

Achievement of Work Plans

• Execute work plans and drive an evidence collection that is aligned with the operational plan and performance contract in real-time
•  Register, track, monitor and report on new allocations and commenced projects using SharePoint and applicable tools
• Produce reports against the implementation of work plans
•  Respond to audit findings with complete evidence, on time
• Implement documented data management practices
• Comply to policies and procedures in the unit
• Identify, record and manage issues and risks in real time

Requirements

• National Senior Certificate or equivalent certificate (NQF 4)
• National Diploma or equivalent qualification (NQF 6) in Community Development, Public and Development Management, Public Relations, Business Administration, or related field is required
• Minimum of 3 years’ relevant experience in grant administration, project management and stakeholder management, of which 1 year must be supervisory experience