Senior Specialist: Stakeholder Relations - Midrand at Liquid Intelligent Technologies

Role Purpose

In conjunction with the CCAO, participates in and contributes to the implementation of LITSA’s Stakeholder Engagement and Management Strategy (including Government, Regulatory Authorities, external communities and other relevant interest groups), and supports the requisite processes and structures, in alignment to overall Group strategy. Draft, review and proof-read strategic and business memos, effective submissions and other critical correspondence effective submissions, articles, and relevant external communication pieces as required by the business.

Role Description

Stakeholder Relations and Communication: LITSA 

• Supporting LITSA in implementing its stakeholder relations strategy in alignment with business goals. To ensure quality, effective and appropriate corporate messaging and risk management for LITSA and ensure visibility of LITSA’s Enterprise & Supplier Development and Corporate Social Responsibility programs. Foster effective stakeholder relations through stakeholder mapping, developing, and implementing programmes to position LITSA with key stakeholders. 
• Executes stakeholder engagement initiatives and the risks thereof. In conjunction with the CCAO, supports initiatives to manage reputational risk to LITSA, through constructive engagement of stakeholders, to ensure effective risk management and impact mitigation. Works with Group Comms to implement media strategy and approach for LITSA by: Monitoring PR and media coverage for LITSA and crafting appropriate responses in line with Group directives and strategy.
• Creating press kits and assists in briefing executive and senior managers in preparation for, and during media and other stakeholder engagements.Organising and supporting Group initiated news conferences for LITSA (if required). Builds intelligence on target media in a bid to establish and maintain relationships with key influencers to mitigate reputational damage and promote favorable/positive press coverage for LITSA. Supports marketing and Group PR in implementing and giving input on approaches to support in the execution of LITSA strategic external (PR) events.

Internal Stakeholder Relations and Communications: LITSA 

• Draft, review and proof-read strategic and business memos, effective submissions and other critical correspondence active submissions, articles, and relevant internal communication pieces as required by the business. Provides advice to and ensures the integration and implementation of clear strategic short-term and long-term LITSA Internal Communications objectives, and strategies through targeted and timely initiatives and interventions.
• Build and maintain internal relationships with key stakeholders and business units to ensure supportive and effective internal communications. Ensure that all messaging across the LITSA is in compliant with and aligned to the overall guidelines, rules and strategic governance and CI guidelines as determined at the broader Groupwide business level and ensures effective management of internal communications risk. Identify and manage strategic forums for leadership/staff engagement and continually improve LITSA’s internal communication channels and tools to enhance communication protocols. 
• Implementing appropriate and innovative Internal Communications tools and platforms to improve staff communication and engagement. Crafting approaches to ensure consistent, clear and engaging messaging to support the execution of LITSA strategic internal stakeholder engagement events. Manages the commissioning of the service providers and suppliers for internal communications interventions and initiatives, alongside the Chief Corporate Affairs Officer to minimize LITSA’s costs.

ESD and CSR Support for LITSA

• Develop and implement initiatives to ensure visibility for LITSA’s ESD and CSR initiatives, including rallying stakeholder support and community engagement through appropriate communications strategies. Drive initiatives to support LITSA’s ESD and CSR strategy using relevant internal and external insights as part of the annual Corporate Affairs planning process. Design and implement ESD and CSR related events to align with and highlight positive impact of business and stakeholder outreach initiatives.
•  Liaise with Group Communications to ensure integration of LITSA ESD and CSR initiatives with broader Cassava/Group objectives and approach. Strong written skills – able to write and review short press releases and content designed to communicate, highlight the effort and impact of LITSA’s ESD and CSR initiatives, for both internal and external stakeholder relations purposes. Liaise with marketing and Group PR in to support in highlighting LITSA and Group commitment to corporate citizenship.
• Compliance
• Health & Safety Compliance: Adherence to all H&S Regulations. General Business Compliance: Procurement Regulations.

Requirements

• Bachelor’s degree in communications, marketing, Journalism or public relations.  An advanced degree in a related field is desirable: Essential
• Leadership training or equivalent: Desirable
• Experience in PR / Communications working for ICT, IT, Telco organisations covering more than one Geo: Essential
• 5+ Years Project Management:Desirable
• 5+ Years Working in ICT sector across various segments:Essential
• 5+ Years Written communication skills/ writer, statistics and/or media: Essential.