Specialised Tour Guiding Officer at Robben Island Museum (RIM)

Duties and Responsibilities: 

• Conduct prison and specialised VIP prison tours including personal experiences; as per schedule of bookings. 
• Present the story of political imprisonment and South African history in general to organized and specialised groups on request and as per schedule of booking 
• Conduct induction/orientation sessions for tour guides on a needs basis and as defined by line supervisor 
• Train tour guides in the narrative of political imprisonment for the purposes of improving narrative delivery 
• Make special presentations on political imprisonment on the island in conferences/workshops/meetings as when and necessary 
• Monitor narrative delivery of the tour guides to identify gaps and areas of improvement towards a continuous holistic and inclusive narrative development 
• Conduct site specific interpretation/guiding on the other sites relating to political imprisonment narrative of the island. 
• Take part in conducting research, assist research fellows and visiting scholars who research about political imprisonment, in its broad sense. 
• Participate in oral history workshops for the museum's narrative development strategy and acts as ambassador in promoting Robben Island Museum 
• Support museum and Heritage Education Outreach programmes in their diversity on and off the island (national and internationally. 

 Qualification and Experience Requirements 

• Experience in the Robben Island Prison (incarcerated at Robben Island) 
• Fluency in English and 1 other official language 
• Good written and verbal communication skills 
• Excellent organisational and time skills 
• Good interpersonal skills 
• Ability to interact with internal and external stakeholders 
• Ability to take the initiative and to develop new ideas / understanding based on assessment of issues at hand. 
• Ability to identify issues and grasp complexities. 

Forward a detailed CV and ID only as well as contactable referees, using the subject line “Specialised Tour Guiding” “09/2024”