Supervisor - Stewarding at One&Only Resorts

Job Summary

• Ensure all utensils and equipment of kitchen is clean all the time. Ensure back area need and tidy. Ensure all subordinates are continuously trained and maintained excellent work flows 

Key Duties and Responsibilities

• Responsible for continuous necessary supply, maintenance and upkeep of food and beverage service and kitchen equipment in order to ensure smooth operation
• Responsible for day to day organization of work of the hygiene team
• He / She is responsible to assist in the Stewarding Department by enforcing the highest possible cleanliness and hygiene standards in all food processing facilities, as well as the operating equipment. Main responsibilities include dish room operations, night cleaning, back area cleaning and equipment's maintenance, banquet plating and food running.
• Supervise the sanitation, cleanliness, hygiene as well as the quality level of product and services.
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed.
• Direct and assist Stewards in order to make clean up more efficient. 
• Ensure water temperature, and chemical levels are appropriate for cleaning and documented. 
• Assist with Banquet plate-ups and buffet by transporting and ensuring adequate stock.
• Assist Chefs and kitchen staff with various tasks as needed.
• Check more specifically the proper use of chemicals and washing accessories.
• Work with all departments to ensure items that are required for service are available when needed.
• Take all necessary actions to reduce the loss of silverware / flatware.
• Take all necessary actions to reduce breakage of China and Glassware.
• Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.
• Enforces proper cleaning routines for service ware, equipment, floors, etc.
• Enforces proper use and cleaning of all dish room machinery.
• Responsible for day-to-day organization of the kitchen and food service back of the house
• areas to ensure hotel standards are met with respect to cleanliness and hygiene
• Constantly monitors hygiene levels of all areas and takes appropriate action
• To carry out any additional tasks those are assigned to him/her on time
• Should maintain awareness of food cost; ensure minimum spoilage and wastage at all times.
• To take full responsibility for the section in the absence of Assistant BOH Manager
• To be aware of all the house rules and to not only obey them, but to also assist in enforcing
• them on colleagues. To always conduct oneself in such a manner so as to encourage all fellow employees to do likewise
• To keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
• To perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• To maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
• Attends behavioral and technical training in own and related work areas to enhance skills and develop multifunctional
• Shares his/her skills and knowledge with all the employees
• Co-ordinates functions and activities with the other Food and Beverage sections
• Co-ordinates with rooms division amenities, special requests from the guests and ensures smooth operations
• Co-ordinates with materials to ensure product availability and quality
• Attends and participates in team events.
• Participates in required training related to the job
• To effective communicate and maintain a favorable working relationship with colleges at all levels
• Assure professional attitude towards guest and colleges at all times
• To be conscious and responsible regarding energy and water conservation
• Reports incidents of breakages, equipment repair and maintenance to Department Head
• Maintains highest levels of personal hygiene at all times
• To ensure that company and statutory hygiene standards are maintained in all work areas.
• To be fully aware about all health and safety, fire and emergency procedures
• Responsible to report any potential hazardous situations within the work place.
• Must demonstrate excellent attendance and Punctuality
• Maintains a high standard of appearance and grooming at all times, as per One&Only standard
• Apply and adhere to rules and regulations as per employee handbook, departmental and resort policies and procedures, including those for the emergency situations
• Develop and maintain an understanding of the overall organization’s mission, vision and values
• Practices proper telephone etiquette with colleagues and resort’s guests

Skills, Experience & Educational Requirements

• Work experience for minimum of 3 years in similar position for a resort/hotel
• High school Diploma
• Certified Food Safety
• Clear understanding of HACCP
•  Computer skills
• Understanding and implementation of FSMS
• Be able to get all outlets ready for Hygiene Audits