Systems Analyst at FNB South Africa

Job Description

To analyse and interpret business requirements, translating them into detailed and actionable system design specifications. This job ensures the development and delivery of innovative, scalable, and efficient technology solutions that address complex business challenges, enhance operational performance, and support strategic objectives.

• Gather, document, and validate business requirements from stakeholders.
• Translate business needs into functional and technical specifications.
• Analyse existing systems and workflows to identify areas for improvement.
• Support the design, configuration, and testing of system enhancements and new features.
• Collaborate with developers, architects, and QA teams to ensure solutions meet quality and performance standards.
• Conduct system impact assessments and risk evaluations for changes or new initiatives.
• Participate in system testing, including test case creation, execution, and defect management.
• Provide ongoing production support and troubleshoot system issues.
• Develop and maintain process documentation, user guides, and training materials.
• Facilitate workshops, presentations, and discussions to align business and technical teams.

You will have access to:

• Opportunities to network and collaborate
• Work that is challenging
• Opportunities to be innovative
• Resources to help you with your professional development

You’ll be an ideal candidate if you meet the following requirements:

• Bachelor’s degree in Information Systems, Computer Science, or a related field (or equivalent experience).
• Proven experience as a Systems Analyst, Business Analyst, or similar role.
• Strong understanding of system design, data flows, and integration principles.
• Proficient in requirements gathering, documentation, and process modelling.
• Experience with SQL, APIs, and system testing methodologies.
• Excellent communication, problem-solving, and stakeholder engagement skills.

Beneficial / Preferred Experience

• Card acquiring or card issuing experience (highly advantageous).
• Payments industry exposure, including transaction processing, settlement, or switching systems.
• Experience working in financial services, fintech, or banking environments.
• Knowledge of regulatory or compliance frameworks related to payments and card ecosystems.

End Date: April 11, 2026